Leasing Consultant, Residential

Overview: The Leasing Consultant is the property’s sales representative, whose primary responsibilities are to support the leasing, retention and occupancy goals of the community.

Leasing Consultants are customer service oriented and provide current and prospective residents with an exceptional experience. The ideal candidate for this role seeks opportunities to build relationships, plan events, and takes initiative while remaining flexible to meet the community's day-to-day needs. Greet prospective tenants and professionally present the features and benefits of the property.

Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act and all other Federal, State and Local laws pertaining to Multi-Family Housing. Implement and enforce all policies and procedures as outlined in the company policy and procedures Manuals. Offer a professional and friendly, atmosphere in the leasing center/clubhouse and any other areas where prospective residents and current residents might interact with them.

Inspect all models and market readies prior to showing in order to ensure their quality appearance. Understanding of local competition, maintain a pulse on market trends and offerings. Inspect the property on a regular basis reporting any deficiencies to the Property Manager.

Assist the Assistant Property Manager in preparing daily and weekly reports, resident communication, move-ins/outs, office supply inventory, and market surveys. Maintain Resident Files with current information properly filed per company policy at all times. Process Leasing Applications within 24-48 hours of receipt and in accordance with the companies P & P Manual guidelines.

Oversee Lease Renewal Program to optimize lease renewals and increase rent 4-8% as market conditions allow. Treat all residents and prospects treated with excellent level of customer service at all times. Plan and oversee resident activities as requested by Property Manager.

Perform additional duties as assigned by the Property Manager or Regional Bachelor’s degree preferred. Prior leasing and/or property management experience preferred. Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations.

Work a varied schedule including weekends and holidays as required. Proficiency in Microsoft Office Suite including Word, Excel & Outlook. Bi-lingual abilities (written and verbal) may be required based on specific needs of property.

Preferred Computer software experience to include MS Word, MS Excel, MS Outlook, YARDI® utilize stairs, bend on a daily basis, conduct property tours in various weather conditions, carrying of moderate items such as papers, boxes, event items, collateral, books, small parts. Competitive Hourly Pay Training, Development, and Career Growth Medical, Dental, and Vision Coverage 15 Days of PTO Paid Sick Time Paid Holidays Employer Paid Short/Long-term Disability 00 per hour depending on experience. S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses.

RMR’s vertical integration is strengthened by over 1,100 real estate professionals in more than 30 offices nationwide who manage over $41 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a “Top Place to Work”, by the Environmental Protection Agency (EPA) as an “ENERGY STAR Partner of the Year” and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio.

RMR’s mission is to create long term value for our clients by managing their investments and assets “like we own it” – an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. Follow RMR on LinkedIn, on Instagram thermrgroup and on Twitter The_RMR_Group. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here .