Leasing Consultant

Flournoy Development Arden , NC 28704

Posted 1 month ago

Description:

Multifamily Leasing Consultant

Flournoy Properties is the property management division of privately held Flournoy Companies, a well respected developer, builder and operator of multifamily communities in the United States.

We are actively seeking a high energy, Leasing Consultant.

The Leasing Consultant is responsible for selling new business and ensuring resident retention by providing superior customer service to all residents and guests.

Duties:

Typical activities include:

Answering the telephone and selling the community to prospective residents

Setting appointments for prospective residents to visit and tour the community

Showing prospective residents the community and apartment homes

Conducting timely follow-up, scheduling move-ins and completing required paperwork

Closing the sale to meet or exceed monthly sales goals

Providing exceptional customer service by responding quickly and courteously to resident inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur

This position plays an integral role in resident retention through participation in resident activities, renewal preparation, follow up and resident needs assessments

Performing administrative tasks and those assigned by community management

Qualifications:

Proven record of meeting monthly sales goals in a retail or multifamily sales role

Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff

Strong passion for delivering best in class service to help ensure the highest level of Customer Satisfaction and Retention possible

Must be proficient with Microsoft Office (Excel, Word, and Outlook)

Ability to work effectively and in a fast paced, constantly changing environment

Solid multi-tasking skills along with the ability to consistently meet deadlines

Willingness and ability to work weekends and holidays as the business requires

Excellent verbal and written communication as well as presentation skills

Ability to travel for training and occasional meetings

Professional appearance along with a positive attitude, be a team player and be willing to learn

Education and Experience:

Previous retail sales or multifamily leasing experience required

Experience with OneSite, YieldStar and Crossfire preferred but not required

GED or High School diploma preferred


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Leasing Consultant

Flournoy Development