Pepper Pike Capital Partners Southgate , MI 48195
Posted 3 weeks ago
TITLE
Leasing Agent
DEPARTMENT
Operations - Property Management
REPORTS TO
Property Manager or Leasing Manager
STATUS
Full Time / Non-Exempt
DATE
February 2024
POSITION SUMMARY:
The Leasing Agent is responsible for generating and following up on sales leads, conducting tours of the property/specific units, qualifying prospective residents, closing the sale. Additionally, the leasing agent participates in resident contract renewals and retention programs.
MAJOR DUTIES:
PRIMARY RESPONSIBILITIES
Ensure that model apartment units are ready and available for show/tour on a daily basis.
Generate and follow-up on sales leads, conduct tours of the property/specific units and obtain prospect information.
Participate in inside/outside sales activities (open houses, promotions, etc.) to generate leads
Achieve monthly targeted goal percentages for qualified new leases following established terms and procedures; must reach a closing ratio of at least 30%
Complete required leasing contracts and collect first rent payment
Provide great customer service to residents with particular attention on curb appeal, move-in experience, friendliness & responsiveness in properly addressing resident concerns
Develop and maintain an on-going resident retention program and play an active role in the renewal process; meet renewal quotas
Maintain updated knowledge on current market conditions, rental rates, sizes, locations, floor plans and all amenities of the property and the ability to train others
Efficient and timely processing of all administrative forms, reports, resident and property files
SECONDARY RESPONSIBILITIES
Responsible for reporting unusual circumstances regarding the property or residents
Properly field/address all inquiries made to the office (prospects, residents, vendors, etc.)
SUPERVISORY RESPONSIBILITIES:
QUALIFICATIONS:
Associates (2 yr) Degree in business, sales, marketing or real estate OR 2-4 years of experience as a leasing consultant or similar job function in the property management or real estate industry in lieu of a degree
Proficient with Microsoft Office (Outlook, Word and Excel) and ability to learn various other software. Knowledge of Yardi Voyager or other property management software highly desirable
Ability to read and interpret documents such as lease agreements, safety rules and other related documents
Mathematical proficiency to calculate discounts, interest, commissions, percentages, etc.
Working knowledge and compliance with of Fair Housing laws and regulations.
Outstanding sales presentation skills, both face-to-face and via telephone with solid closing skills.
Strong organizational and time management skills with a high attention to detail is essential.
Outstanding interpersonal and communication skills to successfully interact with multiple constituencies and diverse groups of people.
Demonstrate independent, mature judgment; conveys a professional image and attitude.
Ability to effectively manage moderate to high levels of stress.
Ability to work a flexible schedule that includes evenings, weekends, and some holidays.
Ability to work extended hours if needed
PHYSICAL REQUIREMENTS:
#PPC
Pepper Pike Capital Partners