Lease Maintenance Analysts oversee tenant on-boarding, perform all billing activities, and provide analytical expertise as related to tenant billings and tenant/lease setup for a set of malls, all within a collaborative work environment.
Responsibilities will include, but not be limited to, the following:
Onboard new tenants including tenant portal support
Audit new/renewal lease/license set ups
Run and distribute all tenant related billings, including recurring and one-time (manual) billings, sales overage and utility billings
Conduct lease certificate renewal reviews
Assist in maintaining Yardi Commercial Property Management system specific to billings.
Assist in maintaining billing and tenant on-boarding Policy and Procedures, including the training manual for billings.
Assist in maintaining Billing Policy and Procedures, including the training manual for Billing/Real Estate Management.
May be required to provide coverage for Lease Maintenance Sr. Analysts during times they are required to be out of the office or are unavailable.
Learn other areas of the business to gain a broader understanding of the overall business and the impact of the decisions made within Lease Maintenance, the impact/value of the associated analytics and data, and end to end processes.
Bachelor's degree in Business or Accounting plus a minimum of 1 year of related professional experience preferred.
A minimum of five (5) years of related commercial real estate billing experience and/or training or equivalent combination of education and experience may be considered in lieu of a 4-year degree.
Ability to read, write, interpret and analyze documents such as leases, contracts, operating and maintenance instructions, and procedure manuals.
Excellent communication skills, including ability to speak effectively to retailers.
Good analytical skills to analyze and communicate financial impact of billing activity.
The ideal candidate will possess the following characteristics: attention to detail, team player, strong communication skills, ability to work under pressure and meet deadlines, goal oriented and a self-starter.
Proficiency in Word, Excel, Power Point and Outlook. Knowledge of a Yardi Commercial Property Management system and a CRM system is a plus.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CBL is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment and subsequent opportunities for training and/or promotions for all job titles without regard to race, national origin, gender, gender identity, age religion, disability, sexual orientation, veteran status, and marital status or any other status protected under local, state for federal laws.