Learning Project Management & Business Process Lead

Coca-Cola Atlanta , GA 30301

Posted 2 months ago

Learning Project Management & Business Process Lead

The Learning Project Management & Business Process Lead is primarily responsible for devising and designing business processes for all learning, leadership and capabilities programs, systems, tools & processes. Additionally, the role proactively generates, and compiles reports, and metrics based on findings, complete with recommended improvements to - or new requirements for - business processes and operational procedures identified during business area outreach. The person will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of learning investments and to assist in implementing new systems and processes. This role will have two direct reports (Learning Project Analyst & Scrum Master) and will report into the Learning, Leadership & Capabilities Product Owner role within People Services.

What You'll Do for Us

  • Gain a deep understanding of customer experience related to learning, leadership and enterprise capabilities. Identify and fill business process gaps and generate new ideas that help enhance the end solution, improve customer experience and drive overall operational excellence.

  • Manage business process improvements, process re-engineering and process design projects to achieve business goals.

  • Identify technical/process problems and develop solutions to support business objectives and plan for seamlessly integrating new process with existing business processes.

  • Create process models, specifications, diagrams, and flow charts to provide direction to the cross functional team and to build change management and communication plans.

  • Develop budgets and timeframes for process changes in order to support company objectives.

  • Identify opportunities for business process optimization and develop business modeling standards and guidelines.

  • Research, review, and analyze the effectiveness and efficiency of existing processes and develop strategies for enhancing or further leveraging these processes.

  • Chart existing business processes in order to define current business activities for the development of procedures and models.

  • Assist in conducting research on best practices and products in the marketplace to justify recommendations and to support purchasing efforts.

  • Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals.

  • Communicate process changes, enhancements, and modifications- verbally or through written documentation- to key stakeholders and the extended organization so that issues and solutions are understood.

  • Mentors others, helping them to develop skills and capabilities in support of their professional growth. Is energized, curious and impatient to drive continuous improvement and simplification. Listens well and is not defensive to feedback. Ruthlessly focused on delivering the best end user experience and eliminates barriers with speed.

Qualification & Requirements

  • Requires a minimum of 8-10 years of relevant experience in Business Process Leadership of learning, talent or related practice.

  • B.S or B.A degree in Business Administration, Management, Project Management, Human Resources, or related field.

  • Certified Scrum Master and Certified Product Owner certifications preferred or should be obtained within first 3 months in role.

  • Deep understanding of human resource management processes and systems, with an emphasis on learning processes and systems.

  • Exposure to the following content areas: facilitation and presentation skills, learning design, leadership and enterprise capabilities, leadership transitions (new to people management, new to leading through multiple layers), adult learning, learning delivery management, development tools, team development, mentoring, coaching, consulting for needs identification, and organizational development.

  • Experience in business process leadership; driving process improvement.

  • Planning and analysis, understanding detailed work analysis, business processes, stakeholders, financial business cases, culture and business development.

  • Balancing immediate and short term needs and delivering results.

  • Risk and mitigation planning.

  • Ability to manage through ambiguity as well as lead change.

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Project Manager II Cox Business West Region Fulfillment

Cox Communications Inc

Posted 2 days ago

VIEW JOBS 10/23/2021 12:00:00 AM 2022-01-21T00:00 *Primary Location: *6205-B Peachtree Dunwoody Rd, Atlanta, GA, USA * Division: *Cox Communications * Job Level: *Manager/Senior Manager * Travel: *No * Schedule: *Full-time * Shift: *Day Job * Requisition Number: *218560 This position may be based in any Cox Business market and will work Pacific/Arizona time zone The* Project Manager II *is responsible for the direction, coordination, execution, control and completion of project management functions associated with all Large, Complex Fiber Projects, On/Off, Combination Fiber projects, and Complex Type II for designated Retail, Carrier or Enterprise Cox Business customers. This may also include some large Government, schools and hospitality customers. This includes scope of work review, risk assessment & management, project planning, estimating, tracking, reporting and management. Facilitates communication across operational groups, and ensures compliance with the defined processes and implementation. Work requires a great deal of planning and independent discretion to ensure that Large, Complex Projects are completed in a timely manner and in CCIs best financial interests. Responsible for key decisions such as vendor selection, guidance on selecting equipment to best meet customer needs, expediting the scheduling of high profile projects to maximize immediate reoccurring revenue, determines labor needs required to staff project, etc. Cox Business Large, Complex Orders are defined as, but not limited to the following fiber technologies: Multi - Location (3+), SIP / IAD, Metro E, IP Centrex, Bulk Video, Hot Cut, Wifi - Hospitality, Infrastructure as a Service (IaaS), and IP TV. * MAJOR TASKS* * The Project Manager II will manage Large, Complex Fiber Projects, On/Off, Combination Fiber projects, and Complex Type II for designated Retail, Carrier or Enterprise in support of Cox Business customers. Plans sequencing of projects and directs employees, vendors, and third parties to accomplish projects on agreed upon timeframes. Sets and manages customer expectations and proactively identifies and mitigates project risks. * Manages projects to ensure profitability. Prepares cost analysis to maximize return on investment. Completes margin analysis on specific projects or unanticipated changes. * Services the companys business operations by negotiating installation, platform, and production solutions on companys behalf to ensure project serviceability. * Regularly exercises discretion and independent judgment to ensure project serviceability. Responsible for key decisions such as vendor selection decisions, guidance on selecting equipment to best meet customer needs, expediting the scheduling of high profile projects to maximize immediate reoccurring revenue, determines labor required to staff project, etc. * Provides project management for Cox Business service delivery process. Coordinates with Construction to build to new sites. Determines the need for site surveys and conducts as necessary. Determines if coordination is required with other carriers and coordinates as needed. Identifies proper permitting and government approvals required for project and ensures they are obtained. Evaluates the need for vendor work and equipment installation to service location; oversees vendor work and equipment installation to prepare for completion of Large, Complex Commercial Projects. * Coordinates the delivery of designated Large, Complex services with customer. Conduct on-site post installation review and installation with customer. * Analyzes communications and requests from clients, support departments, and subcontractors and determine what course of action is necessary. Updates appropriate management team and stakeholders on project status. Communicates project requirements to other departments. * Manages long range logistics and planning for multiple customer projects. Obtains feedback at critical milestones and at project completion to ensure that project efforts are meeting customer expectations for time, cost, and results. * Coordinates with vendors and POCs for building access and install dates. * Work closely with functional business divisions, vendors and customers in defining project priorities, approach, resources requirements and timing of deliverables. * Manages multiple projects concurrently. Qualifications: *REQUIRED* * Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S.-based job. (Reasonable accommodations for medical and religious objections will be considered.) * 3+ years of experience required in related field (i.e. Communications Industry, Project Management, etc.). * Requires advanced knowledge of Fiber systems utility construction and design parameters, proficient in Windows based applications (Word, Excel, Project) and in Order Management System (OMS). * Excellent interpersonal, collaborative and verbal and written communication skills to work effectively both internally and with HICAP customers. * Experience in telecommunications industry. * PREFERRED * * BS/BA degree in related discipline strongly preferred (i.e. Business, etc.). * 2+ years of experience in a Project Management role leading cross functional projects preferred. Who We Are * About Cox Communications* Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. * About Cox * We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page](http://jobs.coxenterprises.com/life-at-cox/benefits/). Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. Cox Communications Inc Atlanta GA

Learning Project Management & Business Process Lead

Coca-Cola