Learning & Professional Development Consultant

CRA International, Inc. New York , NY 10007

Posted 11 months ago

This is an exciting year for our Human Capital team as we continue to drive organic growth by attracting excellent talent, developing our next generation of stars, and sustaining our environment where people feel welcomed and supported.

In this role, you will be responsible for developing relationships with internal global business partners in order to identify firm-wide training and development needs, expand learning and development offerings, and evaluate current career management and coaching programs.

This job might be for you if

  • You are motivated and driven. You volunteer for new initiatives and challenges without waiting to be asked. You take ownership of your projects and assignments and truly want to make a difference.

  • You are a problem solver. You enjoy finding creative solutions and don't get easily flustered. If you don't know the answer, you'll dig until you find it.

  • You pay attention to the details. As far as you are concerned, anything worth doing is worth doing right, every single time. You stay focused, and can prioritize and manage multiple tasks with tight turnarounds and multiple time zones.

  • You like helping people. You are proactive, yet patient and cool under pressure. Whether assisting candidates or working across a project team, you exude warmth.

  • You think on your feet. You like learning new things, and pick up new processes quickly. When things change, you ask good questions and prepare a backup plan.

  • You communicate clearly. You are comfortable engaging an audience in person or by phone. You can explain just about anything to anyone and are a confident writer.

  • You love technology. You enjoy learning new systems, streamlining processes, and learning shortcuts. You enjoy sharing your findings with those around you, too!

  • You use your best judgment. You know how important confidentiality is, and use discretion around sensitive information.

You will add value to our organization by...

Managing global training

  • Manage supervisor and leadership training and development programs

  • Manage core training program logistics and vendor relationships

  • Identify program eligibility

  • Manage training schedule with hiring and training priorities

  • Coordinate content development with internal and external facilitators

  • Support curriculum development including recommendations about frequency, duration, and level of interaction in order to create "sticky" learning

  • Manage a junior resource to organize program logistics such as travel, scheduling, event planning, and resourcing.

  • Manage training communication and program follow up; utilize feedback to suggest improvements and modifications for future programming.

  • Oversight for Learning Management System and all Learning & Development data, including creation of L&D reports and analytics that facilitate insights into the effectiveness of training

  • Update and maintain the Learning and Development website/LMS

  • Coordinate with global business partners and facilitators to develop specialized training curriculum and courses as required

  • Stay up to date on adult learning, curriculum design, and talent development through reading, conference attendance, networking, and other means in order to bring innovation, creativity, and market intelligence to the L&PD team and beyond

Collaborating with your team

  • Contribute to ongoing Talent Acquisition projects, i.e. campus recruiting efforts, social media campaigns, training and outreach with recruiting ambassadors, creating candidate collateral and presentation materials, and other initiatives

  • Develop, maintain, and grow relationships with internal (colleagues) and external (prospective candidates) clients

  • Understand and market CRA's unique value proposition as an employer

We will help you develop your career by providing you with...

  • An inspiring, motivated and action driven team of Human Capital colleagues residing in multiple offices in North America and Europe

  • Resources like a web-based Project Management and Collaboration based tool

  • Access to senior leadership with an open mind for new ideas and methodologies

  • Social Committee sponsored events to corral offices and get to know others, including happy hours, game nights, in office massages, etc.

  • Excellent medical/dental/vision insurance, 401k matching program, flex spending plan, parental leave, and life insurance

  • Travel ~10% for training related activities

Here is what you need in order to succeed!

  • 4 year BA/BS degree or equivalent work experience

  • Minimum 4 years related work experience in a professional services firm

  • Intermediate knowledge of Excel (v-lookups, creating pivot tables) preferred; Intermediate skills in Outlook, PowerPoint, and Word

  • A track record of "getting things done"; able to advance projects with diplomacy and tact, demonstrated willingness to take ownership of work

  • Exceptional attention to detail

Charles River Associates is an Equal Opportunity and Affirmative Action Employer (EEO/AAE): Minority/Female/Veteran/Disabled.


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Learning & Professional Development Consultant

CRA International, Inc.