Learning Product Owner

Capital One Vienna , VA 22181

Posted 4 months ago

Towers Crescent 2 (12067), United States of America, Vienna, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Learning Product Owner

Enterprise Learning is looking for a passionate Product Owner to drive the product vision and optimize the learner experience for learning technologies at Capital One. The Entreprise Learning Technology team manages a portfolio of technologies that include the Learning Management System (LMS), the Learning Experience Platform (LXP), virtual classroom technologies, classroom technologies, and other learning applications. As a member of the team you will be responsible for supporting Capital One's learning systems through configuration, testing, advocacy, and functionality, while consulting with business clients.

In this role you will create and communicate the product vision for the learning technology you own. You will be responsible for working from the customer backwards to make sure the product provides the optimal user experience. You will partner with vendors, HR Tech, business leaders, and learning stakeholders from across the organization to manage the product backlog and feature requests. In addition, the Associate who fills this role should have a focus on delivering efficient, reliable, resilient, scalable, and high performing solutions.

Responsibilities:

  • Identify new learning technologies based on customer and stakeholder needs

  • Assist in developing and communicating the product vision for learning technology

  • Collect and analyze data to create product roadmaps

  • Help with system configuration needs in partnership with HR Tech

  • Document processes for upgrades, including user acceptance testing and regression testing, as well as tracking system defects and enhancements

  • Partner with technology vendors to drive vendor roadmap in alignment with product vision and the product backlog

  • Provide support for unique product issues that are escalated to you and/or the vendor

  • Benchmark other companies to identify best practices

  • Proactive monitoring of system performance

  • Collaborate with other product owners to ensure integrated end-to-end experiences

  • Present data-driven recommendations to senior leadership

  • Communicate project statuses to key internal and external stakeholders

Basic Qualifications:

  • Associate's Degree or military experience

  • At least 2 years of experience working with a human resources technology or learning technology

  • At least 1 year of experience with data analysis

Preferred Qualifications:

  • Bachelor's Degree

  • At least 1 year of experience working with Agile Development Methodology

  • Two years' experience as a product owner

  • Experience working within a training and development environment

  • Working knowledge of APIs

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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Learning Product Owner

Capital One