Learning Producer

Infusionsoft Chandler , AZ 85249

Posted 11 months ago

As a Learning Producer, you will work within a fast-moving cross-functional team that partners within the organization to deliver high-quality, instructional content that enables employees and customers to learn and innovate. You will develop engaging, immersive and comprehensive learning paths through a blended media solution. You should be growth-minded, speak with precision and have excellent attention to detail.


  • Work with trainers and subject matter experts to analyze training needs and objectives.

  • Use instructional system design principles to analyze, design, develop, implement, and evaluate training needs, materials, and methods including recommending the appropriate form of training delivery (elearning, classroom training, performance training, etc.)

  • Collaborate with product, customer success, events, and leadership to become familiar with new clients needs, product enhancements, and procedures to ensure they are accurately represented in training materials.

  • Develop an in-depth knowledge of small business success practices, sales pipeline, and the Keap and Infusionsoft products to assist in the creation of learning tools

  • Use Captivate, Camtasia,Storyline and Adobe Creative Cloud to develop quality learning materials.

  • Review and analyze data to ensure all learning is resulting in desired behavior change.


  • A minimum of 3-5 years of instructional design experience and a Bachelor's degree in a relevant field (or equivalent experience/combined education)

  • Possesses a portfolio of work which demonstrates innovative training solutions, ease adapting to various audiences and experience with digital applications.

  • Willing to "check your ego": you must be able to embrace feedback and have a desire for continuous iteration and improvement

  • Excellent communication, writing, grammar, editing and proofreading skills with the ability to write for different audiences and delivery modalities

  • Understanding of instructional design, adult learning theory, and alternative learning methods

  • Conduct thorough research, boast good analytical skills and the ability to synthesize information from various sources

  • Ability to communicate technical concepts to a non-technical audience

About Keap

In 2001, Keap (formerly Infusionsoft) pioneered the sales and marketing automation category for small business. Today, Keap is the #1 CRM platform in its category. We're 500+ strong and seeking talent, and intelligent people to help us on our mission of helping grow small business worldwide.

This position is located at our headquarters office at 1260 S Spectrum Blvd Chandler AZ 852044

At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.

Helping small businesses succeed

That's our single most important purpose, and it's more than just writing on the wall. It's in the hearts and minds of our employees, and is the burning passion that fuels us to consistently innovate, drive change, and grow ourselves beyond our wildest dreams. To be a part of Keap is to join a cause bigger than yourself, and we think that's pretty rad!

Dream fulfillment

We believe in people and their dreams at Keap. So much so, we have a dedicated Dream Program that empowers our employees to think big and achieve those dreamsboth personally and professionally. Want help setting achievable goals to reach your dreams? Our designated Dream Manager is here to help. Want a space to write out your dreams to spring them into action? Yeah, we have a Dream Room for that.

Flexibility & balance

At Keap, it's not as much about the time put in or where the work is done as it is about the results achieved. We encourage employees to spend time on (and with) the things that are important to them outside of their careers, so we offer a flexible PTO plan and work-from-home policy that makes that a possibility. Need time off for a vacation to Belize? A mental health day to recharge your batteries? It's all good as long as it's a win for you, your team, our customers, and the company.


Helping 5 million small businesses succeed worldwide takes a lot of hustle, and celebrating wins along the way is just a way of life here. We work hard, support one another, and have some fun while we're at it. Curious about what a peek into #keaplife looks like? Think team builders, spring training outings, a fully stocked cereal bar, a Coke Freestyle machine, ping pong tournaments, an indoor football field meeting area, 24-hour hackathons, Food Truck Fridays, happy hours, even breakfast with one of our execs, just to name a fewphew.

Total rewards

We understand how important it is to have top-notch benefits, and offer a comprehensive package that supports our employees and their families. This includes:

  • Health, vision, and dental insurance

  • Stock options for every employee

  • Life insurance

  • Bonus programs

  • Well-being program

  • And so much more!

Dedication to diversity & inclusion

We realize the power of diverse perspectives, experiences, and backgrounds. Keap is an environment focused on inclusion and educationwhether that's hosting diversity weeks highlighting different cultures, or holding professional workshops for our Empow(her) group that celebrates and supports women in the workplace.

We're growing fast

Follow us on LinkedIn for more openings.

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Learning Producer