Learning Operations Manager

UCB Smyrna , GA 30080

Posted 2 months ago

Help us transform patients' lives.

At UCB, we put our heart, soul and skills into making a difference for people living with severe diseases. Working together to push the boundaries, we blend the best of our talents to unlock innovation. Will you join us in our pioneering adventure?

To strengthen our Talent Acquisition and Development Department, based in our HQ in Smyrna, Georgia, we are looking to fill the position of: Learning Operations Manager.

Do you have an agile mind that enjoys being analytical? For UCB, you are an 'agilytical' person. This innovative blend of talent means you are able to swiftly apply forward thinking for the good of patients.

As a UCB 'agilytical' person and Learning Operations Manager you like to work in an environment where you can:

  • Assert your influence on cross-functional teams that are designing, developing and delivering learning experiences

  • Apply pragmatic continuous improvement principles persistently to learning projects

  • Demonstrate your change management expertise by employing a detailed and methodological approach

As a UCB 'agilytical' person and Learning Operations Manager you will contribute by:

  • Providing operational input towards pilot learning experiences developed by the Learning Experience team

  • Collaborating with the technical and operations teams to optimize, scale-up and implement processes

  • Managing daily operations effectively by collaborating with the internal and external teams and partners while managing resources: people and budgets

  • Supervising reporting on the Learning Organisation's performance establishing, gathering, monitoring KPI's and sharing with the organisation and UCB as a whole

  • Overseeing process improvement projects using cross-functional and cross-unit resources

Interested? For this position you'll need the following education, experience and skills:

  • Bachelor's Degree required and 3-5+ years' experience in Learning & Development. Experience with Operational Excellence principles is a plus

  • 3-5+ years proven team management experience

  • Deep knowledge of Learning Management Systems and Knowledge Management Systems

  • Excellent interpersonal and communication (verbal and written) skills, including the ability to design reporting tools and their outputs

  • Exceptional time management skills, able to manage complex projects simultaneously

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