Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Learning Navigator, Healthcare Subscription Services

Expired Job

Huron Consulting Group Pensacola , FL 32501

Posted 4 months ago

The Learning Navigator, Healthcare Subscriptions, will serve a critical role as the client relationship owner for transactional , subscription-based products. The Navigator will provide a best-in-class client experience by building a trusted adviser relationship with key stakeholders and implementing evidence-based processes to support our subscribers' desired outcomes and fuel strategic growth.

Responsibilities:

  • Train and support clients via telephone, webinar and in-person from the start-up process for new clients and throughout their subscription period.

  • Manage contract details and ensures service level agreements are met or exceeded.

  • Research and gain knowledge of account business objectives, goals, culture, decision-maker concerns, the market and act strategically to deliver client-focused solutions

  • Serve as first-level content expert with effective triage to the appropriate coach expert.

  • Act as the client relationship owner communicating across the client spectrum form incoming user requests to strategy calls with C-suite leaders.

  • Develop trusted adviser status with executive sponsor via quarterly touch-points, supporting alignment between the organizations strategic plan and their learning plan.

  • Create and deploy customized value-add communications aligned with the organizations learning plan and course completion by individual leaders.

  • Promote growth and provide sales support by closing client renewals that meet or exceed assigned renewal goals.

  • Meet or exceed up-sell goals with transactional products within the client portfolio.

  • Prepare renewal forecast with both qualitative and quantitative data identifying opportunities for improvements in implementation, training and account management.

  • Create and analyze partner utilization reports, and review with client on a monthly basis.

  • Create and analyze internal operational reports and reviews with the HC Subscription team on a monthly basis.

  • Participate in product development and enhancement efforts, representing the voice of the customer

Qualifications:

Required:

  • Bachelor's Degree in Business, Marketing, Communications or related field

  • 2-5 years of customer experience work

  • Well developed creative and critical thinking skills to devise solutions

  • Demonstrate performance driven, self-motivated, results driven attitude when working independently

  • Demonstrate excellent phone, written, chat/IM, email and in person business communication skills

Preferred:

  • Hospital and healthcare experience

  • Navigate, proposes solutions and resolve problems between people, process and technology

  • Consistently demonstrate outgoing and positive personality, especially during challenging user experiences and/or system disruptions

  • Experience with SalesForce.com

About Huron:

At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great worktogether.

Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.

Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.

Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.

Huron is fully committed to providing equal employment opportunity in recruitment, hiring, employment, compensation, benefits, promotions, transfers, education and all other terms of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, national origin, religion, veteran status, physical or mental disability, creed, citizen status or any other status protected by federal, state or local law. We endeavor to maintain a drug-free workplace.

LI:


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Associate Healthcare Subscription Products Studer Group

Huron Consulting Group

Posted 2 weeks ago

VIEW JOBS 11/29/2018 12:00:00 AM 2019-02-27T00:00 The increasing disruption in today's healthcare industry requires nimble, capable, change-ready talent to lead their organizations. Studer Group's subscription business enables hospital managers to develop their career and succeed through skill-based training designed to strengthen core leadership competencies. In this highly critical role, the Subscription Sales Asspcoate develops and designs a transactional sales strategy for Studer Group's Healthcare Subscription Products which includes Leadership Essentials, Patient Care for Frontline Nursing, and Executive Affinity Groups. You will have the tenacity and business acumen to establish relationships with hospital leaders to successfully sell Huron's subscription services. Responsibilities: * Support larger new business and add-on sales as a specialist when subscriptions are stand-alone or bundled with other Huron services * Support sales efforts within channel sales and other inside sales opportunities * Acquire and act strategically on knowledge of the healthcare market to position subscription products effectively * Collaborate with Huron's marketing team to devise innovative ways to prospect and reach buyers (digital, etc.) * Identify opportunities for introducing subscription products through industry conferences, professional association meetings, etc. * Meets/exceeds revenue and sales targets * Provide expected response time of same or next business day to all inbound inquiries about the subscription products * Accurate and timely tracking and reporting of leads/opportunities in Salesforce Qualifications: Required: * Minimum of a Bachelor's Degree or equivalent combination of education and experience * 5 years of demonstrated success in business development/sales with a preference for inside sales * Able and willing to travel occasionally to industry conferences and events About Huron: At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues. Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements. Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace. LI: Yes Huron Consulting Group Pensacola FL

Learning Navigator, Healthcare Subscription Services

Expired Job

Huron Consulting Group