Learning Facilitation Professional 2

Become a part of our caring community and help us put health first

The Learning Facilitation Professional 2 conducts or facilitates training courses for organization employees or external audiences. The Learning Facilitation Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Learning Facilitation Professional 2 plans, coordinates, and implements all aspects of training programs for participants throughout the Central Business Operations departments, including but not limited to instructor-led and virtual instructor-led training. Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes. Maintains and monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance. Analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Follows established guidelines/procedures. Requires minimal direction and receives guidance where needed.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree

• 5 or more years of training or learning development experience.

• Proficiency in Microsoft Office applications including Outlook, PowerPoint, Microsoft Project.

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

• Excellent written and verbal communication skills to convey detailed and complicated messages in a clear and concise manner.

Preferred Qualifications

• Master's Degree

• Understanding of curriculum design and adult learning principles.

• Experience using a wide variety of training tools to effectively facilitate to a wide audience.

• Experience managing projects or processes.

• Healthcare and/or Care coordinator experience.

• Bilingual

Additional Information

• Partner with Manager to assess training and development needs and make recommendations for future training courses.

• Facilitate support materials for operations training programs that result in improved performance and achievement of organizational goals.

• Communicate updates, agendas, and outlines effectively and timely to management and trainees.

• Facilitate onboarding training for Central Business Operations departments.

• Modify and update existing training programs and support materials, as needed.

• Support in the creation of training procedure manuals, course outlines, job aids, facilitator and participant guides, and assessments.

• Lead training and development programs utilizing varied formats including hands on demonstration, group discussions, lectures, simulations, videos, and storytelling.

• Participate in the facilitation of the onehome New Employee Experience (onboarding/orientation).

• Maintains and tracks all training and development activities, attendance, and assessment results.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$63,400 - $87,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About onehome: onehome coordinates a full range of post-acute care ranging from home health, infusion therapy and durable medical equipment services at patients' homes. onehome's patient focused model creates one integrated point of accountability that coordinates with physicians, hospitals and health plans serving more than one million health plan members nationwide. onehome was acquired by Humana in 2021 to advance value-based care. Our culture is inclusive, diverse, and above all, caring. It is important to us that our employees are engaged, supported and fairly treated. We offer a comprehensive benefits package to ensure the health and financial well-being of you and your family.

About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.