Learning Experience Designer, Wwfe - Industry Enablement

BASIC QUALIFICATIONS

• 3+ years of design experience

• Have an available online portfolio

• Articulate Storyline experience

• LMS Administration Experience

DESCRIPTION

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

The Industry Enablement team is looking for a Learning Experience Designer (LXD) to develop bar-raising learning solutions for our worldwide field. In this role, you will work on instructional design projects that utilize your expertise in learning theory, instructional technologies, and human performance technology to enhance the performance of the field.

The solutions you create will enable improved customer experience, shorten lead times to proficiency, and provide support at the point of need. This includes performing needs assessments to identify learning objectives with business stakeholders, designing, developing, testing, and rapidly iterating instructional content for your audience, and developing knowledge and performance observation assessments to evaluate the effectiveness of training. As an LXD you will own the end to end design and development of learning solutions while supporting multiple learning programs across the Cross-Industry portfolio.

Candidates should have experience working autonomously across multiple global locations, expertise in developing and maintaining strong business relationships, collaborating across different fields of expertise, and implementing learning project plans. This individual must thrive in a fast-paced environment and develop innovative solutions.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Key job responsibilities

• Create performance-focused training content that engages our learners, ensuring content is ready for localization and deployment in international marketplaces

• Create outstanding learning tools, performance support aids, practice tests, online tutorials, and other materials to meet identified needs

• Create tests, quizzes, and other assessments to ensure learner understanding and performance

• Manage your projects amidst ambiguity, competing priorities, and challenging deadlines

• Manage the publishing and ongoing maintenance of content to multiple learning management systems.

A day in the life

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Hybrid Work

We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face.

Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.

About the team

The LXD will own the entire ADDIE model for deliverables in certain industries. An average day will include writing storyboards, developing multimedia content in Storyline, Camtasia, and similar tools, gaining alignment with industry stakeholders, and brainstorming new content for our programs.

This LXD will work alongside a small group of other LXD's to design, develop, and launch industry enablement content. The LXD will partner with internal and external stakeholders to drive alignment and deliver on fast-paced timelines.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Seattle, WA, USA

PREFERRED QUALIFICATIONS

• Experience with motion design and video editing is a bonus

• Curriculum design experience, particularly around certification or accreditation.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $96,400/year in our lowest geographic market up to $185,000/year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.