Learning Experience Designer

Doordash Philadelphia , PA 19107

Posted 2 months ago

*About the Team

  • DoorDash is growing and scaling at an unprecedented rate, and we are hiring a Learning Experience Designer to help shape our future. This is a unique opportunity to create impact at DoorDash at an inflection point where our focus is on achieving global scale, supporting new lines of business, and serving new employee segments.
    With a lens for diversity, equity and inclusion, the Global Learning + Development team at DoorDash is a team of 15 who leads DoorDash University. Throughout the year, the Global Learning + Development team creates and delivers transformative learning and development experiences for all DoorDash employees. As part of the Global Learning + Development team, the Learning Experience Designer will join an outstanding team with a strong bias for action that democratizes learning.
    At DoorDash, we believe that we are a career destination where everyone, especially women of all backgrounds and people of color, can do the very best work of their careers. Our employees are our most important customers and we believe that an inclusive company culture drives stronger results. As DoorDash's enterprise learning and development organization, the Global Learning + Development team strives to provide a consistent and inclusive experience for all DoorDash employees across the globe, regardless of their location, background or job responsibility.

*About the Role

  • As a Learning Experience Designer, you will partner with business leaders and subject matter experts to develop onboarding and talent enablement solutions for the Marketing organization at DoorDash. You will also help promote interactive design, adult learning, and learning delivery.
    You will report to the Senior Manager, Learning Design on our Global Learning + Development team in our Talent Management organization.

You're excited about this opportunity because you will

  • Partner with business leaders to establish the vision, strategy, roadmap and success metrics for onboarding and talent enablement for the Marketing organization at DoorDash

  • Conduct a needs analysis for the Marketing organization and then, design and deliver blended learning solutions that address those gaps

  • Be a strategic and trusted advisor to the Marketing business leaders and partners about onboarding and talent enablement

  • Use data, analytics and anecdotes to develop insights, evaluate success and drive decisions

  • Develop, coach and mentor others on the Global Learning + Development Team by promoting psychological safety where every team member can contribute and be their best selves
    We're excited about you because

  • You have a proven track record of applying your design and technical skills in building, driving and scaling asynchronous learning and development solutions with tools like Articulate 360 Suite, Camtasia, iSpring Suite, and the Adobe Suite

  • You lead with curiosity, are passionate about democratizing learning and you strongly believe that a successful Global Learning + Development strategy includes the advancement and upward mobility of women, nonbinary and underrepresented employees

  • You have deep listening and exceptional stakeholder management skills; you pride yourself on being an effective communicator and building strong relationships that serve as one of the foundations of your leadership

  • You can translate complex systems and processes into practical learning using storyboards, design thinking sessions and stakeholder interviews

  • You can apply change management and adapt to an evolving business while staying focused on important goals

  • You have 4+ years of experience designing learning and development solutions; gamification, microlearning, and digital transformation experience are a plus
    Why You'll Love Working at DoorDashWe are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.

We are operators - We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day.

We are learners - Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.

We are one team - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

*About DoorDash

  • At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. Read more on the DoorDash website, the DoorDash blog, the DoorDash Engineering blog, and the DoorDash Careers page.
    DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users-from Dashers to Merchants to Customers.
    Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
    We're committed to supporting employees' happiness, healthiness, and overall wellbeing by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

*Our Commitment to Diversity and Inclusion

  • We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
    Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
    If you need any accommodations, please inform your recruiting contact upon initial connection
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Learning Experience Designer