Learning Experience Designer

Cleveland Clinic Beachwood , OH 44122

Posted 2 weeks ago

Job Summary:

The Learning Experience Designer will design the instructional content for all deliverables, work with SMEs to obtain the information to be taught and organize it into holistic, logical, instructional patterns that are appropriate for the learning experience, culture and level of expertise of the learners. This position performs a challenging range of complex activities including planning, analysis, and design of instructor-led and technology enabled learning solutions. This position is responsible for the learning experience design of associated projects to achieve strategic business objectives to improve performance, engagement and development.

This role with partner with collaborate with our Learning Partners and Organizational Design Consultants to design course activity, update content and materials and identify new ways to engage learners.

Job Responsibilities:

  • Partners with Global Leadership & Learning Institute colleagues and stakeholders to design, deploy, measure, sustain and scale learning experiences aligned with business objectives that support the leadership team and the organization's overall strategic leadership development priorities focusing holistically on the learner.

  • Works with Learning Partners and other key stakeholders to refine the organizational capabilities and talent requirements necessary to achieve business outcomes; leverages this information to develop and execute CC's strategies, programs, and learning solutions.

  • Designs and develops informal and formal learning experience solutions using a variety of methods.

  • Conducts a needs assessment to identify an appropriate learning approach. Designs a learning experience that integrates technology options and/or an integrated learning journey solution.

  • Influences all phases of a project, from initial discovery phase, rapid prototyping, evidence-based learning, and concept refinement to rigorous learner testing and production oversight.

  • Develops appropriate learning assets and instructional materials in a manner that is relevant, meaningful, engaging and effective for defined audiences.

  • Establishes credibility as a learning experience designer and facilitator that creates a positive learning climate that encourages participation, collaboration and builds learner motivation to impact a learning community.

  • Communicates leadership development program/service metrics that inform and support stakeholders and key members of the Global Leadership and Learning Institute team charged with adapting the continuous learning journey for Cleveland Clinic.

  • Other duties as assigned.


  • Bachelor's Degree in Educational Technology, Instructional Design, Educational Pedagogy, Neuroscience, Learning Design and/or related degree.

  • Master of Science in Educational Technology or eLearning preferred.


  • Advanced certification as a Certified Performance & Learning Professional (CPLP) preferred.

Complexity of Work:

  • Project Management Skills:
    Ability to design and work on multiple projects with rapid development deadlines

  • Industry Knowledge & Learning Technology Innovations: Experience designing and developing blended learning including, Web-Based Training, Instructor-Led Training and virtual training

  • Collaborative Communication

    Experience with working with multimedia and graphic design professionals during the course development process.
  • Design Thinking Skills:
    collaboration skills, a global mindset skills that includes accommodating cultural differences; respect for different perspectives; and expansion of self- awareness.

  • Proficiency in working with numerous eLearning authoring tools.

  • High proficiency in computer skills (including MS Office) as well as in data analytics measuring impact.

Work Experience:

  • Minimum of 3 years of progressively responsible experience in Organizational Learning and Learning Experience Design in a large, global, complex and continuously changing corporate or healthcare environment performing as an Learning Experience Designer for formal instructor-led and hybrid eLearning modalities, including a minimum 2 years of experience developing educational/learning design for adult learners. 5 years of experience strongly preferred.

  • Three 3 years of experience in a supervisory/managerial role or project management role preferred.

  • Graphic design experience preferred.

Physical Requirements:

  • Requires frequent computer work, sitting, standing and walking.

  • Requires ability to travel to enterprise locations in Northeast Ohio; Florida, Canada, and globally to Abu Dubai, London, UK and/or other global locations.

  • Requires normal or corrected vision, hearing and speech.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment, as required.

Keywords: learning, global leadership, learning institute, HR, human resources, instructional design, graphic design


The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic's Smoking Policy will be permitted to reapply for open positions after 90 days. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic facility.

Cleveland Clinic is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities

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Learning Experience Designer

Cleveland Clinic