Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
Strong interpersonal, verbal, and written communication skills with the ability to interface professionally with individuals at all levels within the organization
Strong ability to present and facilitate to various sizes and levels of audience
Solid understanding of adult learning principles
Ability to gauge learners' application and retention of course concepts and react as needed
Ability to strategically anticipate, plan, and implement solutions in a timely manner
Ability to independently manage and execute projects to include logistics, scheduling, and tracking of compliance
Proficient in using Microsoft Office applications
Acceptable level of hearing and vision to perform assigned job duties
Flexible to travel and be on the road for periods of time For store related positions: Available to travel for extended periods of time
Available to work flexible hours including evenings and weekends as needed
Designs and develops customized learning curriculum, from conception to implementation, which includes classroom, online, and blended solutions and facilitates to all levels of the organization.
Conducts discovery meetings with internal and external business partners of all levels to define learning objectives in order to ensure impact can be measured and is linked to business goals.
Manages learning projects, with various levels of scope and complexity, and ensures timely execution of high quality deliverables while adhering to all deadlines.
Works directly with all levels to determine learning and delivery expectations in order to create learning schedules and timelines.
Assesses participant engagement and knowledge transfer, and makes independent decisions to implement mid-course adjustments.
Recommends comprehensive learning solutions to business leaders when skill gaps are observed.
Collaborates with business partners to drive compliance in mandatory operational learning programs, to include Academy and regulatory-related certifications, in support of the business.
Empowered to make judgment calls for self and business in emergent situations with little to no direction.
Develops a thorough understanding of Academy policies, procedures and safety rules.
Responsibilities may change; team members may be required to perform other tasks as assigned.
Physical Requirements & Attendance
Acceptable level of hearing and vision to perform job duties
Adhere to company work hours, policies, procedures and rules governing professional staff behavior
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation or any other category protected by law.