Learning & Development Specialist - Account Management
Wix's Account Management Learning & Development department. Our mission is to establish scalable learning & development programs that empower our Sales and Account Management employees to be successful, master their craft and become lifelong learners!
At our office, you'll find a friendly atmosphere, fantastic coworkers and diverse opportunities for growth in a fast-paced, startup and dynamic environment. We offer competitive salaries, equity and ESPP, a 401K with company contribution, as well as full medical and dental coverage from day 1. In addition, our offices are stocked with snacks and we deliver lunch daily. Our people enjoy exercise classes and wellness activities, plus we have fun activities going all the time - lots of them!
A true professional who's passionate about learning. You're experienced in strategizing and producing engaging learning solutions for account management organization employees and leading them to success. You're eager to explore new learning & development strategies and have the ability to learn new concepts and solve problems thoughtfully and effectively.
You have strong critical thinking skills, know how to build great relationships, and identify challenges and find solutions. You're a self starter in all aspects of your work ethic, and thrive in a fast-paced environment. You look at change as an opportunity to grow.
As a Learning & Development Specialist, you will:
Be responsible for assessing and positively impacting the quality of training including onboarding, ongoing development and more.
Work with the Account Management team on delivering training when required (i.e. refresher programs or product updates like new feature or product launches).
Work closely with our internal teams (Product SMEs, Sales, Account Management, Partners, Management) and be responsible for addressing training requirements for the department.
Work with Subject Matter Experts (SMEs) as an instructional designer to develop entire course curriculums.
Produce physical and digital educational material (e.g. scripts / lesson plans / case studies.)
Establish and maintain formal and informal KPIs to track effectiveness of training programs and initiatives via qualitative and quantitative data.
Maintain updated records of training material and curricula.
Ensure that onboarding and ongoing programs are properly set up for success.
Be an ambassador for the L&D Department and advocate for the needs of expert development.
Approximate base compensation $55,000 - $85,000. In addition to base pay, you will receive company RSUs as part of the compensation package. Final package may vary and will be determined by various factors including location, shift, and/or candidate experience. You can learn more about Wix benefits here.