Learning Architect

Prudential Shelton , CT 06484

Posted 2 months ago

Job Classification:


  • Human Resources

Prudential's HR organization is responsible for partnering with the business to deliver on our four HR commitments to drive business value and customer impact:

We have world class talent in our critical roles. Our organizations are built with the capabilities to win. We are a standout company for inclusion and diversity. We have a unique, tough to replicate and compelling culture that drives competitive advantage.

This requisition is for eight vacancies. Position is open to all Prudential office locations or current remote work arrangements. The posting will remain active until 8pm ET on Friday July 23rd.

We are seeking a Learning Architect, to be an innovative, collaborative team member in the enterprise learning & development (L&D) function that contributes to company performance by building business-critical capabilities, creating a talent pool of ready-now leaders, and driving employee engagement with workforce learning strategy and curricula that support career mobility and enterprise thinking. L&D is part of the HR Talent & Capability CoE which drives Prudential's talent management efforts and this position will report directly to the Director of Learning Architecture. An ideal candidate for the L&D function is agile and intellectually curious, able to influence and provide thought leadership in their domain of expertise while effectively navigating ambiguity and driving business outcomes with a learner centric mindset. The individual must demonstrate business acumen and possess a passion about learning and enhancing learner engagement. Additionally, the ability to build outstanding and constructive working relationships with key stakeholders and foster an inclusive environment will be critical. All L&D team members will need to demonstrate these skills to ensure we collectively deliver optimal business value and customer impact.

Your Role

This role is responsible for the design and development of end to end learning solutions in a variety of formats including instructor-led, virtual, eLearning, infographics, simulations, case studies, videos, assessments, games, visual elements and other digital and non-digital learning solutions while employing a rapid design process. You will work jointly with other members of the learning team and SMEs to identify the course goals and objectives that embrace human-centric design. You will also be responsible for creating program evaluations and assessments based on course objectives to determine effectiveness of training. You will manage multiple projects simultaneously and working under aggressive time frames to meet production deadlines.


  • Design and develop end to end learning solutions using workplace learning authoring tools, including emerging technologies; Articulate 360, Vyond, Adobe Creative Cloud, Axonify, and other authoring programs to develop rich learning solutions. Able to use variables, triggers, and appropriate media to develop unique learning experiences.

  • Experience working with multimedia production in the design, capture and production of video and audio.

  • Consult and make recommendations on instructional methods appropriate for content and learner characteristics.

  • Collaborate with learning partners, peers, subject matter experts, facilitation team, and operational leaders to create learning experiences that demonstrate sound adult learning strategies, produce learning outcomes, and develop targeted skills among learners.

  • Design in an agile, iterative fashion, with a mix of collaborative team ideation and focused, self-directed design time.

  • Scope and estimate level of effort for project deliverables.

  • Consult with other learning developers on strategies to incorporate video, audio, media streaming, and blending media for engagement through embedded storytelling.

  • Evaluate learning programs for effectiveness and continuously improving solutions.

  • Apply strong project management discipline for setting expectations, execution, and resolving issues.

  • Upload and test digital learning solutions accessibility within the Learning Management System

  • Utilize strong project management discipline for setting expectations, execution, and resolving issues.

  • Foster an inclusive environment of continuous learning and development.

  • Create strong working relationships with peers and business leaders across the enterprise and across HRBPs, HR CoEs, HR Operations, and Inclusive Solutions.

  • Support transformative change efforts across HR and the enterprise.


  • Bachelor's Degree or equivalent experience preferred (e.g. Instructional Design, Instructional Technology, Adult Learning, Educational Design, ISD, or related field).

  • Financial services industry knowledge and experience preferred

  • Demonstrated ability to work cross-functionally in a highly matrixed environment

  • Minimum 5 years of instructional design for ILT, WBT, virtual classroom and simulations

  • Strong verbal and written communication skills

  • Strong organizational skills

  • Experience working with multimedia production in the design, capture and production of video and audio.


  • Knowledge, Skills, Abilities:
  • Learning Solutions Development: experience working with workplace learning authoring tools, including emerging technologies. Specific experience with LMS, Articulate 360, Adobe Creative Cloud, and other authoring programs to develop rich WBTs and simulations. Able to use variables, triggers, and appropriate media to develop human-centric learning experiences.

  • Workplace Learning & Development Expertise: demonstrated expertise in L&D, with a high degree of competency with adult learning principles and learning models; experience in curriculum development, instructional design, planning, facilitation, and implementing efficient learning solutions; proven success developing learning strategy and aligning leadership support.

  • Graphic Design: experience working with graphic design using Photoshop, Illustrator, Flash, and graphic design theories. Able to create custom graphics, color themes, style guides, infographics, and templates that enhance learner engagement and knowledge application.

  • Storytelling: ability to socialize and adapt our learning value story to leaders at all levels of the organization

  • Business Acumen: understands the strategic business needs of the company and the impact of learning on meeting the development needs of employees to best serve our customers; leverages external marketplace research and business insights to drive outcomes.

  • Influence with Impact: successfully affects / influences leaders and employees to adopt innovative learning solutions that drive business outcomes; possesses a consultative mindset and leverages a combination of impeccable verbal and written communication skills, highly developed emotional intelligence, and data fluency to drive decision-making.

  • Relationship Building and Interpersonal Skills:builds outstanding and constructive working relationships with key stakeholders and business leaders at all levels across the organization, as well with peers and colleagues; organizationally savvy with a learner centric mindset; desires to collaborate and successfully operates across the organization.
  • Inclusion and Diversity: focuses on creating an environment of honesty, inclusion, and respect for others; champions differing ideas and perspectives; embraces a creative, innovative approach to developing employees with a strong appreciation of our diverse employee and customer base

  • Note: Prudential is required by Colorado law to include the salary range for this role when hiring a Colorado resident.

Salary range specific to Colorado: $88,200-$125,400+ discretionary incentive bonus + benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

  • Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.


If you need an accommodation to complete the application process, which may include an assessment, please call (800) 433-8960, prompt 4 or email accommodation.h&w@prudential.com.

Please note that the above number and email are solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email careers@prudential.com to request assistance.

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Learning Architect