Learning And Development Specialist (Pulte Mortgage)

Pulte Group, Inc. Englewood , CO 80110

Posted 2 months ago

Who We Are:

PulteGroup: A Fortune 500 company has been providing the American Dream of homeownership to families for more than 60 years.

We "Build Consumer Inspired Homes and Communities to Make Lives Better!" PulteGroup is a home builder interested in economic, environmental, and social sustainability practices. The homes we build inspire "homeowners for life" with repeat business common from both the homeowners and realtors. PulteGroup operates in approximately 50 markets throughout the country and is one of the largest U.S. homebuilders by closing volume.

Pulte Mortgage: Because we are a wholly owned subsidiary of PulteGroup we are never at a loss for business and can spend our time developing our employees instead of beating the streets.

We are a financially stable partner you can trust with over 40 years in mortgage banking. We have seen it all and are stronger than ever! Named by National Mortgage News as of the "2020 Best Mortgage Companies to Work for", we are fueled by the desire to work hard, play hard, make a difference, do good things for our communities, and have fun doing it.

We are a curious group and constantly strive to find new ways to help our customers achieve financial fitness through home ownership. We focus on a total rewards package with competitive compensation, stellar, top level benefits, a fully vested 401k match, tuition reimbursement and much more!

Pulte Cares: We are dedicated to serving the community through volunteer days, charitable contributions, employee designated charitable contribution matching program, the Opens Doors Foundation, and Built to Honor program.

Centralized in Denver, Colorado, we are a mortgage banker that values customer service, exceptional training, employee development, and continuous improvement. We are committed to running our business with integrity by always choosing the right way over the easiest way. We are dedicated to improving the lives of our customers, our employees, and PulteGroup.

Job Summary:

The Learning and Development Specialist is responsible for managing the development and delivery of quality learning for new hires and existing employees in a job-specific area of expertise. This role provides consulting services for senior leadership related to new hire onboarding and development training for existing employees and plays a lead role for job-specific initiatives and strategic projects within Pulte Financial Services.

The scope of the learning materials will range from process-specific to general industry overviews. Curriculum includes New Hire Orientation, Mortgage Banking One (MB1), systems and applications (Empower, iPath, Mortgage Underwriter, OneView, ELF, etc.), Internet/Intranet, Customer Service, Mentor Program Development and any additional projects and/or programs as assigned. Ensures activities undertaken in performing the responsibilities of this position are in compliance with all state and regulatory requirements. This role also provides change management expertise to the business, and mentoring/training to Learning and Development Specialists.

Duties and Responsibilities:

  • Owns and develops job-specific curriculum and authors training and classroom material programs for new hire, MB1, business systems and applications, Internet/Intranet, Customer Service, Mentoring Programs and any additional projects and/or programs as assigned. Must be able to prioritize, schedule, and meet deadlines. Must stay up to date on system enhances and process changes.

  • Provides consulting to senior leadership and HR regarding performance and training needs for new hire and existing employees. Conducts needs assessments, identifies solutions, and designs training strategies for individual projects.

    Develops and implements measurement and evaluation strategies. Manages Learning and Development projects from start to finish and directs L&D team members.

  • Delivers training for new hire, MB1(mortgage banking class), business systems and applications, Internet/Intranet, Customer Service, Mentor Program Development and any additional projects and/or programs as assigned.

  • Communicates in a clear and concise manner in the performance of job functions; handles complex situations. Has exemplary facilitation and classroom management skills. Provides recommendations on process changes and enhancements, balancing benefits with effort and impacts to users, processes, and technology initiatives

Scope:

Manages job-specific curriculum development, maintenance, delivery and evaluation. Consults with senior leadership to provide solutions for new hire and existing employee development. Uses extensive knowledge of the mortgage industry and Pulte processes and systems to partner with business leaders and advocate for solutions that impact performance metrics.

Required Education:

  • High School or Equivalent

  • College degree or business experience equivalent preferred

Required Experience:

  • 5-7+ years of experience in training in a corporate environment.

  • Mortgage experinece is highly desirable

  • Demonstrated ability to consult, manage and lead teams through process changes, curriculum development and maintenance of training materials -- must be proficient in MS Office applications

  • College degree or business experience equivalent, with knowledge of adult learning principles

  • Demonstrable training skills and experience; training remote employees a plus

  • Ability to facilitate small and large group quality learning experiences

  • Excellent written and verbal communication skills, with the ability to structure messaging for a wide range of stakeholders

Salary Range: $70,000 - $80,000 annually depending on experience. This position is also eligible for an annual bonus based on the successful completion of defined performance objectives.

All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.

We offer a comprehensive Total Rewards package. For details, please visit the Employee Benefits tab on our main careers page at www.pultegroup.com/careersite.

All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes



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Learning And Development Specialist (Pulte Mortgage)

Pulte Group, Inc.