Learning And Development Specialist

Nature and Variety of Work

Come join our team! Located minutes from downtown Washington, DC Prince George's County is the perfect family-friendly community to live, work, and play!

We are Prince George's Proud!

Located in the heart of the Baltimore/Washington corridor, Prince George's County borders Washington D.C. and is just 37 miles south of the city of Baltimore. Encompassing almost 500 square miles, with over 900,000 residents, Prince George's County provides a scenic and peaceful place to live, work, and play.

About the Position

The Office of Human Resources Management (OHRM) seeks a highly qualified candidate to fill a Learning and Development Specialistposition, grade G-24, within the Learning, Performance, and Organizational Development (LPOD) Division.

This is lead-level, professional administrative work performed supporting the functions and activities associated with the Office of Human Resources Management's (OHRM) LPOD Division. The position is responsible for leading County-wide learning design and development, including accessibility standards and best practices, for (1) all courses, including web, web-hybrid, and face-to-face delivery methods; (2) continuing education and workforce development courses; (3) management and staff communities; and (4) training, workshops, and resource courses/communities.

This position supports the Manager of Learning, Performance, and Organizational Development in the overall components and functional activities of the Unit. The position serves as the lead/subject matter expert (SME) on the County's learning programs and assists departments with specific and specialized training needs.

Examples of Work

Training Content Development

• Leads the training development project management process to research, design, and develop training content for stakeholders through effective collaboration

• Manages and updates the training development project management process standard operating procedures to reflect any changes in the standardized process of training development for stakeholders

• Collaborates with stakeholders and SMEs to create engaging learning activities and compelling course content that enhance employee success

• Applies tested instructional design theories, practices, and methods to ensure learning objectives are met with the most appropriate and dynamic end products

• Leads the design and development of e-learning training content to be delivered via virtual medium, including but not limited to, webinars and on-demand training in the County Learning Management System

• Leads the design and development of instructor-led training content to be delivered in-person to County employees and stakeholders

• Makes strategic recommendations for course offerings, training initiatives, and training program development to lead trainer and/or Division leadership, and leads the implementation of approved training sessions

• Assists with general workforce development training programs consistent with annual training plan, County policies and regulations, and goals and objectives

• Reviews training materials and demonstrates proficient knowledge of the County's Learning Management System (LMS) and training curriculum

• Leads the management of all logistics associated with training implementation in accordance with training management checklist determined by supervisor and completed by set deadlines

• Assists in the development and maintenance of training management policies and documentation

Training Implementation, Facilitation, and Management

• Partners with division leadership to ensure the effective communication, marketing, and user resources are developed to effectively implement developed training courses

• Ensures that the training plan meets the County's goals and objectives

• Develops instruction guides as needed for online training courses

• Facilitates training course sessions as needed using appropriate presentation techniques and instructional methods

• Researches relevant topics, to design, plan and organize training materials for County employees for both instructor-led and online courses

• Presents information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures

• Explores innovative techniques and training modules in order to provide training across the spectrum, to include all County workers (Skilled Craft, Administrative, Paraprofessionals, Professionals, Technicians, etc.)

• Develops and maintains visual and instructional design standards that align to the County and agency brand standards and communications requirements

• Develops training evaluation reports on training data, learning objectives, and participant feedback to determine the effectiveness of the course, and identify recommendations and next steps for division leadership approval

• Assists in the evaluation of learning solutions and data collection to measure the effectiveness of learning programs

Qualifications

Minimum Qualifications:

• Bachelor's degree from an accredited college or university in Business/Public Administration, Human Resources/Personnel Management, Organizational Development, Instructional Design, E-Learning, Distance Learning, Psychology, or closely related field

• Two (2) years of responsible experience and advanced skills and knowledge in learning development approaches and learning design systems, which affect the design and implementation of major development programs and/or processes organization-wide, and other experience outlined in the examples of work

An equivalent combination of education and experience will be considered.

EACH APPLICANT MUST INCLUDE INFORMATION WHICH CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

Candidates may be asked to provide work samples if selected for an interview.

Preferred Qualifications

• Three (3) years of experience specific to course creation, training, facilitation, and organization development

• Two (2) years of relevant experience developing content using content authoring software and applications, including Adobe Captivate, Articulate 360, Storyline 360, and Rise 360

• Strong analytical, technical, and problem-solving skills

• Experience designing, developing, and implementing e-Learning courses and content for virtual delivery

• Demonstrated excellence in presentation and facilitation skills

• Experience in instructional design and e-learning content development

• Experience in curriculum design and development, and instructional design

• Experience applying adult learning theories

• Proven ability and expertise in project management to meet and manage multiple timelines

• Experience with Learning Management Systems

• Possess Certified Professional in Talent Development (CPTD), Associate Professional in Talent Development (APTD), Certified Professional in Training Management (CPTM), or an equivalent certification

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED.

Additional Information

ELIGIBILITY TO WORK:Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to show and verify authorization to work in the United States.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.

Internal Applicants:If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity in the Workplace