Learning And Development Manager

Job Posting Title

Learning and Development Manager

Agency

695 OKLAHOMA TAX COMMISSION

Supervisory Organization

Division Directors

Job Posting End Date (Continuous if Blank)

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Job Description

Learning and Development Manager

Salary- $80,000.00

Why you'll love it here!

TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service.Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you!

There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees:

• Generous state-paid benefit allowance to help cover insurance premiums.

• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.

• Flexible spending accounts for health care expenses and/or dependent care.

• A Retirement Savings Plan with a generous match.

• 15 days of paid vacation and 15 days of sick leave for full-time employees the first year.

• 11 paid holidays a year.

• Paid Maternity leave for eligible employees.

• Employee discounts with a variety of companies and venders.

• A Longevity Bonus for years of service.

GENERAL FUNCTION

The Learning and Development (L&D) Manager is responsible for designing and implementing learning strategies, managing training programs and projects and developing a team of learning professionals with the Oklahoma Tax commission. This role will report to the Director of Learning & Development.

TYPICAL FUNCTIONS

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills.

• Serves as a strategic leader to learning and development team members by being active in the daily operations of divisions impacted by their assigned programs and projects with strong and continuous advocacy of learning and development department strategies, initiatives, and performance requirements.

• Supports, coaches, holds learning team members accountable and provides upskilling opportunities for the development of learning experiences and resources consistent with instructional design standards, current learning science, adult learning theory and the knowledge of the targeted audience to ensure effective knowledge retention, transfer, and skill proficiency of employees in a division.

• Builds trust and rapport with team members and leaders agency-wide through effective communication, strategic alignment and feedback loops.

• Establish, maintain and provide coaching on quality standards for training analysis, design, delivery, implementation, and evaluation to ensure consistency and effectiveness.

• Analyzes training program metrics to ensure the effectiveness of training programs and identify opportunities to improve based on adult learning theory, technologies, and innovation.

• Provides reporting on progress and evaluation for programs and projects to stakeholders and executive leadership.

• Collaborates across learning and development to manage capacity requirements, staffing needs and creates a positive and engaging work environment to support career development for all team members.

• Responsible for other duties and projects as assigned by the director of Learning & Development

COMPLEXITY OF KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of

• Understanding adult learning principles like andragogy and experiential learning to create effective training programs.

• Knowledge of current learning technologies, e-learning tools, LMS, and digital learning environments.

• How learning aligns with business goals and culture.

• Methods for evaluating training effectiveness.

• Project management methodologies, tools, and techniques

• Training principles and techniques, including in-classroom and online instruction.

• Microsoft Office Suite.

• State and federal legislation related to assigned agency programs.

Skills in

• Leading, coaching and developing a team of learning professionals.

• Supporting the organization through transitions and change.

• Analyzing organizational training needs and identifying gaps.

• Effectively receiving and conveying ideas and information in both verbal and written communication.

• Proficiency in developing engaging and relevant training content tailored to diverse learning styles.

• Leading workshops and training sessions in a way that engages participants and promotes learning.

• Managing time and prioritizing high-impact tasks based on urgency and importance.

• Delegating tasks to team members to optimize productivity and focus on strategic initiatives.

Ability to

• Identify challenges in training processes and develop effective solutions.

• Develop and implement L&D strategies that align with organizational goals and drive performance.

• Build trust and rapport with stakeholders, including executives, employees, and external partners.

• Manage and sustain relationships with all levels of leadership and ensure that lines of communication are open.

• Flexibility to pivot training approaches based on feedback, emerging trends, or organizational changes.

• Inspire and lead teams, fostering an environment of collaboration and innovation.

• Maintain attention to detail while working under tight deadlines; multi-task, set priorities.

• Model professionalism through positive and communicative behaviors.

• Plan, organize, and evaluate training activities.

• Be adaptable and flexible in a fast-paced environment.

• Exercise independent judgment.

MINIMUM QUALIFICATIONS

Education and Experience requirements at this level consist of

• A bachelor's degree in education, instructional design, curriculum development, adult learning or relevant field; PLUS two years of experience in staff development and training management, or related experience

• Or six years of experience in staff development and training management,

• Or an equivalent combination of both education and experience

PREFERENCE STATEMENT

Preference may be given to candidates with a Masters of Education, Instructional Design, Curriculum Development, Adult Learning or relevant field of study.

SPECIAL REQUIREMENTS

Core work hours for the Oklahoma Tax Commission are Monday through Friday, 7:30am to 4:30pm. This schedule may require minor flexibility based on the needs of the agency.

Telework may be required based on the needs of the agency, division, and section. If applicable, applicant must be willing and able to BOTH work on-site and telework at an off-site location, generally in the applicant's home. Applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.