The Leadership Solutions Facilitator is an expert facilitator who delivers a variety of CCL programs including open enrollment programs and custom client engagements across multiple leader levels. May serve on client account teams as a Lead Facilitator; supports Leadership Solutions Partners on client account teams; and works in partnership with Sales and Project Management members of the team. Works collaboratively with other members of the Design & Delivery and/or Account Teams as a shared resource for materials development, research, and other needed contributions to Leadership Solutions work. As a facilitation subject matter expert, mentors and trains new Program Facilitators in content, frameworks, assessments, and facilitation practices.
Principal Duties and Responsibilities
Brings learning content to life for participants by expertly facilitating individual and group participant learning through delivery of CCL portfolio content in open enrollment programs and custom engagements, including virtual delivery.
Responds to individual and group participant needs, delivery climate issues, and content changes in order to deepen learning achieved during the engagement.
Participates on client account teams as facilitation subject matter expert in support of the team's lead facilitator and in partnership with other facilitators, sales, project management and other account team members.
May be lead facilitator on selected accounts.
Uses CCL's 70-20-10 learning model to create capability development opportunities for Program Facilitator and newer Leadership Solutions Partners. Follows the Program Facilitator individualized development plan to identify learning on the job, from others, and in formal settings that result in increased knowledge and capability for the developing faculty team member. Coordinates these learning plans and outcomes with their Manager and/or Design & Delivery Manager.
Collaborates with other CCL individuals and team in developing content, materials, use of assessments, etc. for new and/or revised portfolio content or for custom engagements.
Keeps up to date on facilitation methodology including virtual facilitation techniques and is a role model for continuous learning in facilitation skills for facilitators and partners.
Makes agenda or content adjustments in the moment to maximize learning while maintaining the content integrity of the design and schedule.
Specific Knowledge, Skills and Abilities Required
Minimum 5-7 years' experience in business, organizational development, HR, or corporate training role(s), preferably in a global, complex organization.
Experience facilitating learning as part of a larger learning journey and able to make connections between learning journey components for participants.
Experience providing establishing, growing, and maintaining consultative relationship either within an organization or as an independent consultant. Proven success using consultative skills to create relationships and outcomes that lead to individual or team success.
Experience using assessments to drive individual and group understanding of self and relationships.
Minimum 5-7 years facilitation experience across multiple levels of leader audiences must have outstanding group facilitation skills including all aspects of knowledge sharing, knowledge transfer, experiential learning, and learning through group/team exercises.
Experience mentoring others in facilitation and platform skills a plus.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
The Center For Creative Leadership