Blue Cross And Blue Shield Association Columbia , SC 29209
Posted 5 days ago
Summary
Responsible for instructional design, strategies, assessment, and innovative learning techniques. Performs in-depth analysis, design, development and delivery of learning programs that enhance the workforce effectiveness through use of competency gap analysis, blended learning, performance consulting, and evaluation of data and results. Includes, collaborating with customer groups to determine training needs, identify learning and performance gaps.
Description
Location: Columbia, SC
What You'll Do:
Leads projects related to learning training program design, development, and implementation to serve both internal and external clients/customers. Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives. Evaluate instructional objectives and course content and match with appropriate instructional delivery options that maximize mastery of subject matter and/or skill development.
Design training to support departments including developing, planning, and maintaining course materials including instructor manuals, participant guides, e-learning, train the trainer materials, job aids, evaluations, and tests utilizing best practices, policies, standards, and procedures. Creates content and implements design principles to educational materials for traditional learning and blended solutions. Create competency models and career paths to support organizational needs.
Facilitate training programs to help improve job skills and support departmental initiatives. Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, e-learning, group discussions, videos, and or lectures. Evaluate the effectiveness of programs and instructors.
Teach training skills to other instructors and to management. Serve as subject matter expert to departments and other staff relating to training development.
Required Education:
Degree Equivalency:
Required Work Experience:
Required Skills and Abilities:
Required Software and Other Tools:
Preferred Work Experience:
Work Environment:
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Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
Blue Cross And Blue Shield Association