Lead, Workplace Experience

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You'll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

This is an exciting new role as regional Lead, Workplace Experience, where you'll manage and oversee ongoing office operations and activities for designated offices in the US and LATAM. This position is office-based in our OpenTable HQ in San Francisco. With your 2 direct reports, you're responsible for creating a world-class in-office experience for employees that drives engagement, creates connections, and amplifies our culture.

In this role, you will:

• Supervise office management activities for San Francisco, Denver, LA, Chicago, Mexico, and LATAM Virtual Community ensuring an inclusive environment for all OpenTable and KAYAK employees and visitors

• Build strong partnerships across functions (IT, Office Leads, Social Committees, People & Culture, Internal Comms) for collaboration and to enable ease of task completion

• Oversee vendor and supplier management, health and safety, building projects, and regulatory compliance.

• Be hands-on to ensure the physical office spaces are well-maintained

• Oversee/handle onsite food and beverage catering including snacks and lunches

• Bring our culture to life through your planning and execution of office-initiated events, team offsites and localized global programs including decorations, setup, and breakdown

• Collaborate across the Workplace Experience team to foster knowledge-sharing, best practices, and creative solutions

• Proactive communication with employees ensuring local key communication channels including wiki pages, info screens and slack channels are up to date

• Assist with visitor coordination, office supplies, catering, and mail distribution.

• Get creative - always thinking of new ways to use our office footprint.

• In partnership with our Real Estate team, make our office spaces more effective

Please apply if:

• 4+ years of office management experience or similar

• Strong team management experience and a sound sense of ownership and accountability

• Passion for and experience with creating a world-class workplace experience

• Proactive, collaborative, and forward-thinking mindset

• Experience working in a fast-paced environment - excellent at multitasking, prioritizing, and adapting to changing priorities

• Proficiency with Google apps and Slack

Benefits:

• Generous paid vacation

• Day off on your birthday

• Company matched retirement plans

• Health, dental and vision insurance plans

• Flexible Spending Accounts

• Headspace Subscription

• Drinks, coffee, snacks, games

• Flexible hours

• Universal Paid Parental leave

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $80,000-105,000.

In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.

Diversity and Inclusion

We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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