Reporting directly to Senior TL, Assistant Site Manager and Site Manager, the Team Leader is responsible for guiding and coordinating warehouse employees and related resources. The Team Leader will use his/her own judgment in distributing work assignments, coordinating resources and collaborating with client management on maintaining operational efficiency. The Team Leader acts in coordination with the Site Manager, when Site Manager is on site. When Site Manager is not on site, performs Site Manager operational functions.
(Duties and responsibilities may be changed at any time at the discretion of management, formally or informally, either verbally or in writing. All employees are at-will employees.)
Directs actual operation of warehouse
Exercises independent discretion and judgment.
Instructs employees on functions to perform and when
Provides guidance, support, and direction to other employees in the performance of all duties.
Successfully supervises and motivates department employees.
Supervise all associates to ensure that they have all of the tools necessary to complete their given tasks
Acts as constant communication link between RWS management, associates and client-management.
Ensures efficient use of time and equipment, ensuring that the appropriate records, inventory control and security are maintained.
Authorizes over-time work when required
Responsible for credit card payments and checks received. Will reconcile, report and submit all payment transactions at the end of the work day.
Maintains accurate customer account information and billing requirements to keep up-to-date files in Mobil Track computer
Develop relationships with all clients' management team.
Communicates directly with client to address:
Product & equipment damage
Will change schedules in coordination with client
Initiates new-hire request process (depending on location):
Participates in applicant interviews
Submits new-hire recommendations to manager
Aids in resolution of conflict between employees
Conducts investigations of employee performance or misconduct issues. Initiates corrective disciplinary action as necessary and submits termination recommendations
Schedule and conduct employee meetings as necessary to review the operational objectives and to ensure all employees under supervision understand assigned goals and performance targets required of them.
Inspects forklift trucks, and other required equipment, according to safety & maintenance instructions; coordinates with client to resolve equipment issues.
Trains others on operation of forklift trucks, and other required equipment, with emphasis on safety measures.
Maintain and protect all property entrusted to the Lead in excellent condition.
Assists management in finding solutions to problem areas.
Investigates and reports all on-the-job accidents and injuries in a thorough and timely manner. Complies with the Injury and Illness Prevention Program (IIPP).
Will perform Freight Handler duties up to 30% of work time, as need arises.
Acts as backup to the Assistant Site Manager or Site Manager as needed.
Perform any other tasks assigned to support and improve the overall team operations
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move 50 - 75 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles and vibration. The employee is occasionally exposed to a variety of extreme conditions, including hot and cold temperatures. The noise level in the work environment is usually loud.