Lead Veterinary Technician

Position Description

If you're looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.

About Harris County Public Health:

Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Brief Position Overview:

Under the supervision of the Medical Services Manager (MSM), the Lead Veterinary Technician supervises the Harris County Pets (HCP) Wellness Clinic veterinary technicians, participates in clinical and animal care activities that support the HCPH VPH program.

Duties & Responsibilities:

• Provide guidance and mentorship to the HCP Wellness Clinic staff by creating/maintaining the work schedule, ensuring accurate medical records and conducting training sessions to enhance skills and promote professional growth.

• Administers vaccinations or medications per protocol and as directed by veterinarians; performs physical exams. Participate in the development or revision of protocols to ensure operational excellence and efficiency.

• Assists veterinarians with surgery, including sterilization of instruments and surgical area, animal prep and monitoring of vital signs before, during and after surgery and reports changes in condition.

• Maintains an accurate and adequate inventory of veterinary drugs/vaccines and maintains controlled drug logs.

• Participates and helps organize various outreach programs such as vaccination clinics and spay/neuter events.

• Actively participate in training of other veterinary operations staff under the direction of the MSM as needed.

• Mitigate issues with clinic management software (Avimark) and ensure accurate accounting reports.

• Build strong relationships with clients through professionalism, excellent communication and compassion.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

Requirements

Education:

• High School Diploma or equivalent.

Experience:

• At least three (3) years of experience in an animal shelter, veterinary practice or animal care environment.

• At least one (1) year of supervisory experience.

Licenses/Certifications:

• Current licensure as a Veterinary Technician with the Texas State Board of Veterinary Medical Examiners (Licensed Veterinary Technician, LVT) or equivalent.

Knowledge, Skills and Abilities:

• Proficient in MS Office Suite (word, Excel, PowerPoint & Outlook).

• Excellent customer service skills.

• Excellent communication skills (verbal & written).

• Ability to work well with public and team members.

• Must use your personal mobile device for our Multifactor Authentication process.

Core Competencies:

• Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals

• Exceptional project management skills to manage a variety of projects simultaneously

• Positively influence all levels within the organization to drive change and enable effective coordination

• Ability to create strong, positive working relationships

• Previous experience building and managing high performance teams

• High-level of flexibility in fast-paced environments

• Must be a Systems-level thinker

• Proactive, self-motivated, and mission-driven

• Progressive, intrapreneurial leadership style to enable systemic change

Leading Change

• Creates strategic change within and outside the organization to meet organizational goals

• Develops new insights into situations, encourages new ideas and innovations

• Takes a long-term view and builds a shared vision with others, acts as a catalyst for organizational change

• Deals effectively with pressure; remains optimistic and persistent even under adversity.

• Recovers quickly from setbacks

• Ability to adapt to change

Leading People

• Fosters an inclusive workplace where equity, diversity, and individual differences are valued and leveraged to achieve the vision and mission

• Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods

• Fosters and inspires team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.

• Holds self and others accountable for measurable high-quality, timely, and cost-effective results

• Anticipates and meets the needs of internal and external customers

• Makes well-informed, effective, and timely decisions

Building Coalitions

• Develops networks and builds alliances, collaborates across boundaries to build strategic relationships

• Identifies external and internal politics that impact the work of the organization

Interpersonal Abilities/Personal Characteristics

• Treats others with courtesy, sensitivity, and respect

• Behaves in an honest, fair, and ethical manner and models high standards

• Assesses and recognizes own strengths and weaknesses

Communication

• Communicates clearly, effectively, and persuasively both orally and in writing

• Writes in a clear, concise, organized, and convincing manner for the intended audience

Diversity, Equity, Inclusion

• Encourage a respectful and collaborative work environment that recognizes and celebrates diversity, equity, and inclusion

• Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes

• Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions

• Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program

NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information

Position Type, and Typical Hours of Work:

• This is a full time position

• 40 hours a week, as required

• Saturday shifts will be required.

Work Environment:

• This job operates in an animal shelter, animal clinic and professional office environment. which may include noisy environments, such as barking, and the exposure to animal allergens and smells with limited alternatives available.

• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines as well as medical equipment.

Physical Demands:

• This role frequently will lift, carry, push and pull objects weighing up to 50 lbs with bending, stooping and standing/walking for long periods with some sedentary duties.

Work Location:

• HCPH/Veterinary Public Health- 612 Canino Road, Houston Texas 77076

Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

BENEFITS

Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.

The following list of benefits is offered only to employees in regular (full-time) positions:

• Medical Coverage

• Dental Coverage

• Vision Coverage

• Wellness Plan

• Life Insurance

• Long-term disability

• Employee Assistance Program

• Ten (10) days of vacation each year for the first five (5) years of service

• Accrual rates increase based on years of service

• Eleven (11) County-observed holidays and one (1) floating holiday

• Professional development opportunities

• Dependent Care Reimbursement Plan

• Healthcare Reimbursement Account

• 457 Deferred Compensation Plan

The following benefits are also available to regular (full-time) employment and may be available to part-time employees:

• Retirement Pension (TCDRS)
• Flexible schedule (varies by department)
• Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County benefits website:

https://benefitsathctx.com/

01

Which of the following best describes your highest level of education completed as it relates to this position?

• High School or GED diploma

• Associate Degree

• Bachelor's Degree

• Master's Degree or higher

• None of the above

02

Which of the following best describes your experience in an animal shelter, veterinary practice, or animal care environment? (To be considered, qualifying experience must be documented in your application's employment history)]

• Less than three (3) years

• Three (3) years or more

• No experience

03

Please describe your verifiable experience in an animal shelter, veterinary practice, or animal care environment. NOTE: Please DO NOT use "See Resume" as we do not use resumes for qualifications. (Type N/A if not applicable)

04

Which of the following best describes your supervisory experience? (To be considered, the qualifying experience must be documented in your application's employment history)]

• Less than one (1) year

• One (1) year or more

• No Experience

05

Please describe your verifiable supervisory experience. NOTE: Please DO NOT use "See Resume" as we do not use resumes for qualifications. (Type N/A if not applicable)

06

Which of the following licenses do you currently possess? Check all that apply.

• Licensed Veterinary Technician (Through the Texas State Board of Veterinary Medical Examiners)

• Other related license

• None of the Above

07

If you selected "Other related license", please enter what license you currently hold. Type N/A if not applicable

08

Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it. Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced

• Intermediate

• Basic

• Entry Level

• Not proficient

09

Do you have any verifiable customer service experience? (To be considered, qualifying experience must be documented in your application's employment history)]

• Yes

• No

10

Please provide details about your verifiable customer service experience.

• Do not use "See Resume", as we do not use resumes to assess qualifications.* (To be considered, qualifying experience must be documented in your application's employment history) Include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities. If you do not have this experience, please type "None" in the space provided.

Required Question

Agency Harris County

Address 1111 Fannin St

Ste. 600

Houston, Texas, 77002

Phone 713-274-5445

Website https://www.governmentjobs.com/careers/harriscountytx