Lead UX Architect/Designer
As a Lead User Experience Architect/Designer at PPG you have an exciting opportunity to join our growing UX organization working on a suite of omnichannel ecommerce applications. Here at PPG we are expanding our digital capabilities and maturing our design culture to drive growth and facilitate delightful experiences for our customers around the world.
PPG UX, a team of UX designers, service designers, researchers working on Protecting and Beautifying the World.
Looking for a talented, highly motivated, and technically excellent interaction designer to join our team.
Curious, creative, friendly, and organized
Systems thinker / information architect at heart
Passionate about research-informed design, both qualitative and quantitative
Open to constructive criticism, but also able to defend your work
Thrive on collaboration in a multidisciplinary environment
Self-motivated and able to work effectively with minimal supervision
Interested in digital transformation and ecommerce
In this role you will...
Define and lead the overall UX architecture across our entire global digital ecosystem
Build out full customer journey flows and be a lead designer delivering high-quality UX work on the most complex projects
Consult with business stakeholders, product management, solution architects, across squads, etc. to understand the business strategy and its impact on the customer experience.
Articulate UX frameworks, establish guidelines and practices, communicate design vision to senior management, mentor younger designers and oversee quality of work across projects.
Take a step back and see things from a broader perspective and manage entire projects / teams if needed
Collaborate with other designers and UX researchers
Own all aspects of user experience: from research to implementation and beyond.
Create relevant artifacts such as prototypes, proof of concept documents, wireframes, site architecture, user flows, use cases, user scenarios, etc.
Work with customers on evaluating and improving your ideas
Provide best practices for measuring impact of the team's design decisions on user behavior and outcomes
Promote human-centered design thinking throughout PPG
You should have...
A deep understanding of HCD processes, techniques, and methods.
Deep knowledge in accessibility and universal design
Have proficient knowledge of UX tools, process, and UI patterns
Familiarity with common qualitative UX research methods
Experience with A/B testing, usage analytics, and other quantitative methods
Experience working with engineers, product managers as well as senior leadership
Exceptional communication and presentation skills
At least a bachelor's degree and 6-8 years of relevant experience; Or equivalent combination of training, education, certifications, leadership, skills, and experience.
Able to handle several tasks and possible projects without becoming overwhelmed
It would be awesome if you also...
Have experience in B2B ecommerce
Are familiar with and enthusiastic about Lean and Agile practices
Are interested in AI/ML
A little more about us...
Our offices are located in the Pittsburgh area, though we are currently working from home.
We are early in our digital transformation journey, which means your work will have a huge impact on PPG's customers around the globe
Our UX Center of Excellence is also quite young, which means that you will have a chance to shape the design practice at PPG
Come join us!
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.
We are "One PPG" to the world.
We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.
We trust our people every day, in every way.
We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.
We make it happen.
We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.
We run it like we own it.
We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.
We do better today than yesterday - everyday.
We continuously learn. We develop our people to grow our businesses.
PPG Way: (Click here to learn more about the PPG Way)
We are One PPG: http://one.ppg.com/
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email firstname.lastname@example.org.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.
Pay Transparency poster: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
EEO is the Law: https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf
EEO is the Law Supplement: http://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf
PPG Industries, Inc.