Lead UX Architect / Designer

PPG Industries, Inc. Pittsburgh , PA 15201

Posted 2 months ago

Lead UX Architect/Designer

JOBREQ1800050187

Pittsburgh, PA

As a Lead User Experience Architect/Designer at PPG you have an exciting opportunity to join our growing UX organization working on a suite of omnichannel ecommerce applications. Here at PPG we are expanding our digital capabilities and maturing our design culture to drive growth and facilitate delightful experiences for our customers around the world.

We are...

  • PPG UX, a team of UX designers, service designers, researchers working on Protecting and Beautifying the World.

  • Looking for a talented, highly motivated, and technically excellent interaction designer to join our team.

You are...

  • Curious, creative, friendly, and organized

  • Systems thinker / information architect at heart

  • Passionate about research-informed design, both qualitative and quantitative

  • Open to constructive criticism, but also able to defend your work

  • Thrive on collaboration in a multidisciplinary environment

  • Self-motivated and able to work effectively with minimal supervision

  • Interested in digital transformation and ecommerce

In this role you will...

  • Define and lead the overall UX architecture across our entire global digital ecosystem

  • Build out full customer journey flows and be a lead designer delivering high-quality UX work on the most complex projects

  • Consult with business stakeholders, product management, solution architects, across squads, etc. to understand the business strategy and its impact on the customer experience.

  • Articulate UX frameworks, establish guidelines and practices, communicate design vision to senior management, mentor younger designers and oversee quality of work across projects.

  • Take a step back and see things from a broader perspective and manage entire projects / teams if needed

  • Collaborate with other designers and UX researchers

  • Own all aspects of user experience: from research to implementation and beyond.

  • Create relevant artifacts such as prototypes, proof of concept documents, wireframes, site architecture, user flows, use cases, user scenarios, etc.

  • Work with customers on evaluating and improving your ideas

  • Provide best practices for measuring impact of the team's design decisions on user behavior and outcomes

  • Promote human-centered design thinking throughout PPG

You should have...

  • A deep understanding of HCD processes, techniques, and methods.

  • Deep knowledge in accessibility and universal design

  • Have proficient knowledge of UX tools, process, and UI patterns

  • Familiarity with common qualitative UX research methods

  • Experience with A/B testing, usage analytics, and other quantitative methods

  • Experience working with engineers, product managers as well as senior leadership

  • Exceptional communication and presentation skills

  • At least a bachelor's degree and 6-8 years of relevant experience; Or equivalent combination of training, education, certifications, leadership, skills, and experience.

  • Able to handle several tasks and possible projects without becoming overwhelmed

It would be awesome if you also...

  • Have experience in B2B ecommerce

  • Are familiar with and enthusiastic about Lean and Agile practices

  • Are interested in AI/ML

A little more about us...

  • Our offices are located in the Pittsburgh area, though we are currently working from home.

  • We are early in our digital transformation journey, which means your work will have a huge impact on PPG's customers around the globe

  • Our UX Center of Excellence is also quite young, which means that you will have a chance to shape the design practice at PPG

Come join us!

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are "One PPG" to the world.

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

We make it happen.

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we own it.

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

We do better today than yesterday - everyday.

We continuously learn. We develop our people to grow our businesses.

PPG Way: (Click here to learn more about the PPG Way)

We are One PPG: http://one.ppg.com/

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

Pay Transparency poster: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf

EEO is the Law: https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf

EEO is the Law Supplement: http://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf

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Lead UX Architect / Designer

PPG Industries, Inc.