Lead User Provisioning Specialist - IT Client Services - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

University Of Southern California Los Angeles , CA 90009

Posted 1 month ago

Minimum Education:

  • High School Diploma or equivalent

  • Associate's Degree in Information System, Information Technology, or related field a plus

Minimum Experience/Knowledge:

  • Two (2) to five (5) years experience IT understanding of user provisioning and active directory

  • Experience in a healthcare setting preferred

  • Excellent critical and analytical thinking and excellent customer service skills.

  • Excellent written and verbal communication skills.

  • Solid understanding of organizational and project management skills.

  • Must have exceptional customer service and communication skills both verbal and written;

Required License/Certification:

  • LA City Fire and Safety Certification. If no certification upon hire, must be obtained within 30 days of hire and maintained by renewal before expiration date.

The User Provisioning Lead will be responsible to follows established process and procedures to deliver, configure, maintain and troubleshoot user provisioning requests, including act as to go-to contact to support the user provision staff as needed. This position will also perform accurate documentation to ensure continuous process enhancement and address business needs. Evaluate and assist current team deliverables and provides an updated and sustainable process to properly manage account intake. Participates on cross functional, integrated teams to troubleshoot moderately complex issues. Acts as a liaison between customers and Information Services department to help facilitate requests, issues and problems are resolved in a timely manner. Functions under direct supervision and may be required to be on call. Contributes to performance evaluations and hiring decisions.

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

Read USC's Clery Act Annual Security Report

Required Legal Notices

Certain positions are subject to background screening

If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:

https://wd5.myworkday.com/usc/d/inst/1$9925/9925$37316.htmld


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Clinic Director Ellison Clinic Full Time 8 Hour Days Exempt (Salary) NonUnion

University Of Southern California

Posted 3 days ago

VIEW JOBS 11/10/2019 12:00:00 AM 2020-02-08T00:00 Minimum Education: * Bachelor's Degree in related field required. * Master's degree in a Health Care related field is strongly preferred. Minimum Experience/Knowledge: * 5 years of Clinical Management Experience * 3 years 'clinician experience. * Excellent people management skills; ability to motivate and challenge staff; good decision making skills; high frustration and ambiguity tolerance; ability to bridge the gap between administrative demands and clinical needs. Required License/Certification: * BLS and ACLS certification from Healthcare Provider from American Heart Association. * Valid and current CA PA license and board certification. * DEA Required. * Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. (Required within LA City only) The Director of the Ellison Clinic provides oversight and management for the Ellison Clinic and personnel including supervision, assignment of responsibilities and oversight of processes. The Director works to promote a positive and professional environment within the clinic; maintains a stable and productive staff; makes data driven decisions; coordinates the ordering and timely delivery of all necessary equipment and supplies; develops and maintains strategies to recruit and retain clinical specialists; and assures compliance with regulatory agencies' (e.g. TJC, Title 22/24, CMS Conditions of Participation) requirements pertinent to clinical operations. The Director will strive to promote excellence in patient satisfaction. USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Read USC's Clery Act Annual Security Report Required Legal Notices Certain positions are subject to background screening If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$38288.htmld University Of Southern California Los Angeles CA

Lead User Provisioning Specialist - IT Client Services - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

University Of Southern California