Lead Transportation Manager

Position at Long Island Rail Road

Title: Lead Transportation Manager

Department: Transportation

Post Date: 06/12/2024

Close Date: 06/25/2024

Hay Point Evaluation: 789

Salary Range: $102,546 - $134,591

Position Classification: Safety Sensitive

Location: Various

Reports To: Superintendent

This is a repost.

This is a Non-Represented Position.

Please note that this position has been designated as a "Policy Maker" pursuant to the New York State Public Officers Law & the MTA Code of Ethics. As such, you will be required to complete a Financial Disclosure Statement that will be provided to you by the New York State Joint Commission on Public Ethics.

This position may be eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Summary:

Responsible to manage the day-to-day operations and activities of assigned territories to ensure safe, reliable and efficient performance and to maintain optimum on-time performance. Recommend, develop, and implement alternative operating plans as necessary in a quick and efficient manner with minimal service disruptions. Develop integrated operations efforts with peers in various departments within the Long Island Railroad, particularly the operating departments (Mechanical, Engineering, Customer Service) or other agencies (Amtrak, New Jersey Transit, etc.) to ensure a coordinated, seamless operation. This position will contribute towards departmental goals; maintain compliance with union work rules, policies, procedures and governmental regulations. Direct, oversee, and supervise the activities of Transportation Department Supervisors to meet and/or exceed all departmental goals of Safety, On Time Performance, and Customer Service. Select, develop and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential. Represent Superintendent in his/her absence as required. Ensure a safe working environment and adherence to company safety policies and procedures. Cover assignments based on a 24-hour, 7-day-a-week operation, work relief days as required in order to respond to service disruptions or emergencies.

Responsibilities:

Responsibilities may include but are not limited to:

• Manage and oversee crews and managers in day-to-day train operations in assigned territories to ensure safe, reliable and efficient performance to maintain optimum on-time performance. Recommend, develop and implement alternative operating plans as necessary in a quick & efficient manner with minimal service disruptions. Report on site of service disruptions/emergencies as required; 24 hrs., 7 days a week basis.

• Take the lead role in assigned areas of responsibilities focusing both Transportation Managers and all Transportation Department employees in meeting departmental and corporate goals and objectives in being responsive to the customer with principal accountability towards comfort, courtesy and communications.

• Develop integrated operations efforts with various departments within the Long Island Rail Road, particularly the operating departments (Maintenance of Equipment, Engineering, Passenger Services) or other agencies (Amtrak, NJT, etc.) to ensure a coordinated, seamless operation.

• Coordinate all trial and investigation activities within the assigned territories with the Trial Office to ensure that proper investigation procedures are adhered to.

• With supervisory staff, review and recommend ways to improve fare collection techniques and procedures to ensure maximum revenues are collected and control payroll costs, particularly overtime. Work with staff for a cost-effective operation.

• Provide leadership and guidance in providing a positive influence to subordinates for personal growth and development and create an environment that respects individual differences and supports departmental diversity in the workplace goals

• Select, develop and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review direct reports and approve performance appraisals. Promote safe work practices and provide safe working conditions. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.

• Ensure a safe working environment and adherence to guidelines of company safety policies and procedures. Lead by example.

• If an applicant is Engine Service Qualified (ESQ), maintaining a valid Locomotive Engineer Certification and is not on the active-duty Locomotive Engineer roster, they will be required to provide Engine Service coverage during Engine Service manpower shortages.

• Perform other assignments as requested by Senior Management.

Qualifications:

• Bachelor's degree in business, Transportation, Computers, or related field. Demonstrated directly related and progressively responsible equivalent experience and education may be considered in lieu of the degree, subject to approval OR in lieu of a Bachelor's degree, a candidate may be chosen if (s)he possesses a minimum of ten years demonstrated transportation experience, five of which must be demonstrated operations managerial or front-line supervisory experience.

• Must be fully qualified on the operating rules and physical characteristics of the LIRR, including Amtrak Zone A.

• Must possess recent and related, progressively responsible management/supervisory experience in Transportation Operations.

• Must possess a strong operating background, including familiarity with FRA Regulations for Train, Track, and Equipment Operations and a working knowledge of crew and equipment manipulations.

• Must have experience in positions with departmental or section budget responsibilities.

• Must have a proven record as a successful manager with expertise and experience managing train crews, equipment, and/or schedules.

• Must possess proven and effective leadership, problem solving, human relations, and written and oral communication skills.

• Must have strong interpersonal skills with an ability to diplomatically deal with all levels of the organization.

• Must be a seasoned manager with the ability to manage change and to help build an effective and productive organization. Must be able to motivate and develop subordinates.

• Must have a record of working effectively in a team environment within and beyond the department.

• Must have a sophisticated understanding of situational awareness, situational leadership, and emotional intelligence.

• Must possess expert analytical and judgment skills with the ability to make timely and effective decisions in a stressful or emergency environment, while maintaining professional integrity.

• Must have knowledge of operating budgets and collective bargaining agreements.

• Must possess experience handling labor relations/union issues and administering organizational policies and procedures.

• Must have experience developing policies and procedures.

• Must have a proven record of effectively assessing complex problems, developing strategic solutions and effectively and efficiently implementing corrective action plans.

• Must be a self-starter who is able to meet deadlines and demanding changes have the ability to work with limited direction/support.

• Must be familiar with Terminal Emergency Action Plans and other contingencies.

• Must have experience handling labor issues and administering organization policies and procedures.

• Must have impeccable professional ethics, with the ability to manage change and to help build an effective and productive organization.

• Must have a working knowledge of applicable software computer applications.

• Must be available consistent with 24-hours/day, 7-days/week operational demands.

• Must have completed the mandatory e-train curriculum (16 courses) for Level 1 managers.

• Must possess a valid driver's license from the state of your legal residence.

• KNOWLEDGE & SKILL REQUIREMENTS SPECIFIC TO Lead Transportation Manager Train Service:

• -Must have been fully qualified/certified Train Service Conductor.

• KNOWLEDGE & SKILL REQUIREMENTS SPECIFIC TO Lead Transportation Manager Operating Safety, Rules & Regulatory Compliance:

• -Must possess extensive knowledge of CFR and FRA mandates.

• -Must have experience in developing and implementing training classes and/or programs.

• -Must have the proven ability to oversee and translate operating rules and practices into practical classroom application.

• KNOWLEDGE & SKILL REQUIREMENTS SPECIFIC TO Lead Transportation Manager On-Board Revenue & Compliance:

• -Must have extensive knowledge of Fare Collection and Manual of Instructions to Passenger Train Service Employees (ADL-205).

• -Must possess a strong customer service background and experience.

• -Knowledge of SMART contractual agreements is preferred.

• -Prior analysis and/or auditing practice experience as it pertains to revenue collection is desired.

• -Experience with LIRR's Revenue Central Support Systems (CSS) is preferred.

• KNOWLEDGE & SKILL REQUIREMENTS SPECIFIC TO Lead Transportation Manager Train Movement:

• Must possess extensive knowledge in the area of Train Movement and have served as a Supervisor-Train Movement in the Movement Bureau and/or PSCC.

Other Information:

In addition to meeting the minimum requirements of the position, the selection process may include, but is not limited to, a pre-screening assessment (i.e., physical, written and/ or practical evaluation) and interview. Candidates forfeit further consideration in the process if they fail to participate in any step of the process when scheduled. Make up dates/times will not be given. In addition, LIRR employee applicants must be in their current position for the 12 months immediately preceding the close date of this posting and must possess a satisfactory work history, including attendance and discipline record. Absence control violation(s) or more than ten sick days without medical documentation in two of last three years is considered unsatisfactory attendance. Not all qualified applicants are guaranteed an interview due to the competitive selection process. A medical examination and safety sensitive drug/alcohol test may also be required.

Equal Employment Opportunity:

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.