Lead Trainer

Town Sports International Holdings Inc Glendale , CA 91206

Posted 3 months ago

Overview

The Lead Trainer is responsible the growth and general administration of a club's fitness program, including fitness sales, revenue and retention. The Lead Trainer is the fitness subject matter expert and go to person for fitness at point of sale. The Lead Trainer reports directly to the General Manager and works closely with the Area Fitness Manager and Fitness Director.

This role achieves success through embodying our core competencies (Create the TSI Environment, Build a High Performing Team, Achieve Measurable Results).

Create the TSI Environment

Models the core attributes of a successful employee with the utmost integrity, lives the mission and empowers others to do the same; focused on building meaningful relationships with members, their kids and team members.

Responsibilities include:

  • Modeling and promoting the Clubhouse Rules.

  • Being available to team members to address questions and concerns.

  • Partnering with club team to ensure high levels of customer service and a consistently clean club.

  • Assisting the AFM or GM in creating a strong sense of team by fostering collaboration, communication and alignment amongst team members.

  • Actively listening to client concerns, addressing issues before they become problems.

  • Adhering to all TSI policies and procedures including, (but not limited to) timeliness, codes of conduct, uniforms and timekeeping. Setting expectations around the same for team members.

  • Assisting AFM or GM in guiding Personal Trainers through managing client relationships effectively.

Build a High Performing Team

Actively facilitates self and team member development; constantly seeking new ways to build skills and competency; elevates the brand experience.

Responsibilities include:

  • Contributing to an environment where employees thrive and look forward to coming to work.

  • Assisting the AFM or GM in onboarding and training qualified Personal Trainers.

  • Providing subject matter expertise and guidance to personal trainers and team members surrounding the administration of the fitness business, growing sales and revenue and client programming.

  • Support GM or AFM in conducting regular progression meetings to assess performance and validate PT certifications.

  • Responding to client/member requests and inquiries in a timely manner.

  • Addressing potential safety hazards, equipment or maintenance issues on the fitness floor.

  • Making sure the fitness floor is clean, organized and presentable.

  • Working with new and current members to ensure awareness of fitness programs offered.

Achieve Measurable Results

Meets and exceeds company goals and metrics surrounding employees and members; never satisfied with the status quo.

Responsibilities include:

  • Being at or above daily index.

  • Supporting the AFM or GM in planning daily, weekly and monthly fitness sales, revenue and retention goals and monitoring performance towards goals, as determined by indices.

  • Continuously seeking new avenues of prospecting including (but not limited to) call drives, special events in the club and approaching new members at point of sale.

  • Ensuring fitness products and services offered in clubs are aligned and consistent with the company's overall fitness strategy.

  • Scheduling and executing the full Fitness Orientation process from Needs Analysis to sale.

Requirements

Required Skills and Experience:

  • BA/ BS degree (in a fitness related field preferred) and a Personal Training Certification by a TSI authorized provider

  • Three years overall in the fitness industry with at least one year of directly selling fitness services.

  • Minimum of 1 year delivering personal training services and creating fitness programs for clients.

  • Physical demands include ability to walk through all areas of clubs, repetitive squatting, bending and lifting (e.g., 40 60 lbs.), restacking of weights, moving of equipment as necessary and ability to demonstrate other exercise movements as part of a personal fitness workout.

  • Must be able to work twenty (20) hours per week in the Lead Trainer position.*

  • Prior administrative experience, including planning, calendaring and scheduling

  • AED/CPR Certified

  • Lead Trainers are permitted, but not required, to work up to twenty(20) additional hours per week, providing personal training, small group training and/or group exercise services, inclusive of any time necessary to prospect, plan or prepare for, or clean up after, the services.

Scheduling Requirements:

Due to the nature of the business, Town Sports has specific scheduling guidelines for this position.

  • Team Members are required to work 3 out of the last 4 days of the month, with the last day of the month being mandatory.

  • TSI does not authorize vacation time in the months of January or September.

  • This position does not have a set schedule month-to-month and is subject to changes based on the needs of the business.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Personal Trainer Glendale Super Sport

24 Hour Fitness Worldwide, Inc.

Posted 4 days ago

VIEW JOBS 9/13/2019 12:00:00 AM 2019-12-12T00:00 LOCATION 450 North Brand Blvd Glendale CA 91203 At 24 Hour Fitness we are committed to our mission of helping people--team members and members alike--to become the best version of themselves. We've changed the landscape of the fitness industry and pioneered the concept that fitness can be accessible, affordable and a way of life for everyone. We're looking for committed and dedicated individuals to help grow our business, so that we can share the promise of 24 Hour Fitness with more people. Description : Make a difference every day while building an exciting career in fitness. As a Personal Trainer (PT) at 24 Hour Fitness you will work one-on-one and in small groups with members to help them achieve their fitness goals. Be the spark that inspires someone to keep training, to try harder and to live healthier. We'll help you advance your career through four Personal Trainer levels and access to our network of more than 3 million members. Essential Duties & Responsibilities : + Demonstrate the value of personal training by creating an outstanding personal training experience for new and existing clients + Make our clubs easy to use by guiding and educating members and clients on comprehensive fitness programs as well as products + Motivate and inspire clients to get results by setting goals, creating customized workout plans and tracking progress + Prepare and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selection and teaching a fitness lifestyle. Qualifications : + Understand the principles of physical fitness and proper exercise technique + Able to coach, motivate and inspire members at every stage of their fitness journey + Present and sell training and nutritional products + Provide exceptional customer service and build a loyal client base + Prior Personal Trainer experience is preferred, but not required Certifications / Educational Requirements : + High School Diploma or GED + Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification + Degree in Kinesiology, Exercise Fitness or related field or an approved Personal Training Certification (listed below): + ACSM, ACE, Cooper Institute for Aerobics Research, C.H.E.K, IFPA, NASM, NCSF, NESTA, NETA, NFPT, NSCA, PTA Global, W.I.T.S. Physical Requirements : + Must be able to lift 50 lbs. + Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking Work Environment : + While performing the duties of this job the team member is regularly exposed to moving mechanical parts. + The noise level in the environment is occasionally loud + Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business _This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant._ FUNCTIONAL GROUP Fitness FULL-TIME Part-time 24 Hour Fitness Worldwide, Inc. Glendale CA

Lead Trainer

Town Sports International Holdings Inc