Lead-To-Cash: Senior Process Owner

Description -

Are you ready to imagine the future and help us transform? Lead-to-Cash is an ELT sponsored process re-engineering programme tasked to dramatically simplify and streamline HP's processes from lead generation to cash collection. We are looking for an experienced project manager to independently drive transformational initiatives from inception to implementation

Responsibilities:

• Provide thought leadership to drive optimized process designs

• Lead design thinking and solutioning activities

• Manages cross functional projects with medium to high complexity

• Utilizes and assists others in utilizing standard project management and quality improvement methodologies in process improvement approaches.

• Establishes processes which are consistent with overall organization objectives and maintains process documentation.

• Actively involved in Management of Change activities

Education and Experience Required:

• First-level university degree or equivalent experience; advanced university degree preferred.

• Typically 6-10 years of related experience in Sales Operations, Supply Chain, Solution Delivery

• Previous experience in leading projects a must

• Strong prior knowledge in process analysis and design

• Quality improvement training and certification a plus.

• Experience in user experience design

Knowledge and Skills:

• In-depth knowledge of HP operational processes, industry trends, and customer/partner requirements.

• In-depth understanding of core HP businesses and the revenue cycle.

• Strong business experience in at least one of these areas: eOrdering, Order Management, Invoicing, Dispute Management

• Strong influencing and negotiation skills

• Excellent communication skills (i.e. written, verbal, presentation), leadership, and influence skills. Mastery in English and local language as well as other languages as required.

• Excellent project and programme management

• Self-starter with ability to work remotely under pressure and with minimal supervision

• Solid financial and business acumen.