Lead Teller

Xenith Bankshares, Inc. Orange , VA 22960

Posted 2 weeks ago

Position Description

This position is responsible for coaching, scheduling, and supervising all tellers within a branch in addition to providing a best in class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals.

Position Accountabilities

  • Provide excellent customer experience

  • Perform teller functions

  • Balance cash each day

  • Manage branch cash expectations including ATM servicing

  • Identify referral opportunities to contribute to branch goals

  • Supervise, coach, and train all tellers within the branch to meet branch goals

  • Assist Branch Manager with performance development of tellers

  • Analyze reports and coach accordingly

  • Adhere to all applicable laws and regulations governing bank operations, including compliance with Union Bankshares' BSA/AML Policy and Procedures.

  • Identify risk and escalate concerns through proper channels

  • Develop and maintain knowledge of bank products, services, including other lines of business

  • Other duties as assigned

Organizational Relationship

This position reports to the Branch Manager.

Requirements Position Qualifications

Education & Experience

  • High school diploma or equivalent required, associate's degree preferred

  • Previous cash handling experience required

  • Teller experience strongly preferred

  • Customer service experience required

  • Supervisory experience strongly preferred

Knowledge & Skills

  • Excellent customer service skills

  • Excellent oral and written communication skills

  • Ability to exercise sound business judgment

  • Proficient computer skills

  • Ability to handle multiple tasks with attention to details

  • Flexible, able to adapt to change

  • Shifts may vary for each position offering, depending on business need

  • Able to stand for extended periods of time and lift objects up to 30 pounds

We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran. We maintain a drug-free workplace.

Apply On-line Send This Job to a Friend


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Lead Teller

Union First Market Bank

Posted 3 weeks ago

VIEW JOBS 3/29/2019 12:00:00 AM 2019-06-27T00:00 Position Description This position is responsible for coaching, scheduling, and supervising all tellers within a branch in addition to providing a best in class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals. Position Accountabilities * Provide excellent customer experience * Perform teller functions * Balance cash each day * Manage branch cash expectations including ATM servicing * Identify referral opportunities to contribute to branch goals * Supervise, coach, and train all tellers within the branch to meet branch goals * Assist Branch Manager with performance development of tellers * Analyze reports and coach accordingly * Adhere to all applicable laws and regulations governing bank operations, including compliance with Union Bankshares' BSA/AML Policy and Procedures. * Identify risk and escalate concerns through proper channels * Develop and maintain knowledge of bank products, services, including other lines of business * Other duties as assigned Organizational Relationship This position reports to the Branch Manager. Requirements Position Qualifications Education & Experience * High school diploma or equivalent required, associate's degree preferred * Previous cash handling experience required * Teller experience strongly preferred * Customer service experience required * Supervisory experience strongly preferred Knowledge & Skills * Excellent customer service skills * Excellent oral and written communication skills * Ability to exercise sound business judgment * Proficient computer skills * Ability to handle multiple tasks with attention to details * Flexible, able to adapt to change * Shifts may vary for each position offering, depending on business need * Able to stand for extended periods of time and lift objects up to 30 pounds We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran. We maintain a drug-free workplace. Apply On-line Send This Job to a Friend Union First Market Bank Orange VA

Lead Teller

Xenith Bankshares, Inc.