Lead Teller

Wells Fargo Jacksonville , FL 32277

Posted 4 days ago

Job Description:

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Consumer Banking is an industry leader in supporting homeowners and consumers in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.

A Lead Teller spends almost all of his or her time working with Wells Fargo's most important asset, our customers. Lead Tellers are able to handle a variety of tasks including providing excellent customer service in all customer interactions, helping to resolve customer concerns, following procedures to minimize errors and reduce fraud, processing account transactions effectively as well as sharing the benefit our customers may receive when meeting with a banker, when appropriate. Lead Tellers work under limited supervision, assist with work flow to ensure tellers are successful, consistently balance their cash daily, have great rapport with people, and enjoy helping others while maintaining ethics, integrity, and embracing diversity.

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. If you are a Wells Fargo Team Member, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network and is a different email address than the one you originally used when you joined WF. Initial contact with you will be made via e-mail. Please check your e-mail regularly for updates.

Required Qualifications

  • 1+ year of experience assessing and meeting the needs of customers and/or solving customer problems
  • 1+ year of retail experience independently following policies and procedures
  • 1+ year of handling cash experience

Desired Qualifications

  • Good communication skills including speaking clearly, succinctly, and accurately while using a pleasant tone and common conversational courtesies

  • Ability to meet or exceed performance objectives, while fostering a team atmosphere

  • Good attention to detail and accuracy skills

  • Experience interacting positively with unsatisfied customers

  • Effective organizational, multi tasking, and prioritizing skills

  • Basic Microsoft Office skills

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Ability to work in a fast-paced action oriented environment

  • Knowledge and understanding of cash handling and balancing practices

  • Coaching experience in a customer service environment

  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

  • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting

  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

  • Teller experience

Job Expectations

  • Ability to work weekends and holidays as needed or scheduled

Street Address

FL-Jacksonville: 1562 Atlantic Blvd - Jacksonville, FL

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Processing Teller

Gardaworld

Posted Yesterday

VIEW JOBS 4/23/2019 12:00:00 AM 2019-07-22T00:00 GardaWorld is the world's largest privately owned security services company offering a wide range of highly focused business solutions including leading-edge security services and cash solutions. In over two decades, our work has taken us from our home base in Montreal to the oil fields of Iraq, and embassies across Africa. We're also present in financial institutions in the US and airports in Canada. We operate across a broad range of sectors, including financial services, infrastructure, natural resources and retail. Our clients include Fortune 500 companies and governments with people and assets deployed around the world. Headquartered in Montreal, Canada, our 62,000 highly trained, dedicated professionals serve clients in North America, Africa and the Middle East. In today's complex world, security has become a vital concern for everyone and is the foundation of our present and future success. Join North America's Leading Cash Services Team! Due to continued growth, GardaWorld, the largest privately-owned security and cash services company, is seeking hands-on candidates to expand and complement our industry-leading Cash Vault Services team. Here you will expand your career in a secure, fast-paced, results-driven cash handling environment. The Processing Teller is responsible for the accurate and timely verification of all customer deposits and orders delivered by armored carriers. Other responsibilities include the counting of currency, coin, and checks, the preparation of customer change orders, entering transactions into a computer, and balancing funds. If you are detail-oriented and enjoy working independently, this opportunity is perfect for you. Don't miss out on your opportunity to join a winning team and establish your cash services career today! Job Description: * Verify assigned work and inspect deposit bags for evidence of tampering * Performs deposit processing functions including reconciling any out-of-balance conditions * Maintains compliance with all company policies including state and federal regulations. * Identifies Counterfeit, Suspicious Activity (SAR), and any potential AML Red Flag Transactions and immediately reports same to Supervisor * Meets or exceeds all established deposit processing productivity standards * Verifies cash settlements are accurate and transfers funds to appropriate vaults * Identifies and shares process improvement opportunities * Works independently without direct supervision or oversight Qualifications: * High School Diploma or equivalent * Cash handling and balancing experience highly desired. * 1-2 years teller experience preferred * Must have strong data entry skills and experience. * Must be Detail-oriented with basic Math skills. * Experience working in a fast paced environment is a plus. * Ability to stand for long periods of time. * Ability to lift up to 50 lbs GardaWorld offers competitive wages and a great benefits package for full time employees: medical, dental, vision, holiday pay, paid vacation, 401K plan and much more! Candidates must meet the company's hiring criteria to include a pre-employment background investigation and drug test. Physical exam and other testing may be required. We are an Equal Opportunity Employer and drug free workplace. Other details * Pay Type Hourly * Hiring Rate $10.50 * Jacksonville, FL, Jacksonville, Florida, United States of America Gardaworld Jacksonville FL

Lead Teller

Wells Fargo