Lead Teller - Operations Specialist Trainee - Southwest Texas Market - El Paso, TX (Bilingual Spanish Required)

Jpmorgan Chase & Co. El Paso , TX 79910

Posted 3 weeks ago

Apply Now

Lead Teller

  • Operations Specialist Trainee

  • Southwest Texas Market

  • El Paso, TX (Bilingual Spanish Required)

Req #: 180100410

Location: El Paso, TX,US

Job Category: Branch Banking

Job Description:

At JP Morgan Chase, we have an obsession for helping our customers, taking care of our employees, a strong commitment to diversity and inclusion, building relationships, and delivering extraordinary customer service. Using the latest banking solutions combined with cutting edge financial technology you'll be front and center representing our brand, and providing superior customer service, to offer our customers the best solutions for their financial needs. If you are passionate about people, helping to improve the lives of our customers through financial solutions, education and advice, and want to join an exemplary team, then join us at JP Morgan Chase.

Do you have a passion for helping customers, building relationships and delivering extraordinary customer service? We are looking for energetic, enthusiastic people to be the face of Chase to our retail branch customers. Lead Teller-Operations Specialist who are successful in making referrals may be eligible for monthly incentives.

A Lead Teller-Operations Specialist Trainee is responsible for completing the Lead Teller-Operations Specialist Training Program (30 days) and learning the business activities of a Lead Teller-Operations Specialist.


As a Lead Teller Operations Specialist on a Branch Banking team, you support the Branch Manager and Tellers to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory banking requirements. Apply these skills to become a Lead Teller Operations Specialist at Chase and help impact the customer banking experience.


You'll contribute significantly to the success of your branch by helping with the following:

  • Works with the branch manager to set the tone of the branch environment to provide an exceptional customer experience, and a dynamic and engaging culture

  • Process and assist customers with transactions

  • Introduce customers to your branch team who will build relationships and assist with specialized financial needs

  • Make customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week

  • Support the Branch Manager with all aspects of branch operations, including loss control, compliance and audit standards

  • Assist with scheduling as necessary

  • In the absence of the Branch Manager or designated banker, you'll be given responsibility to communicate branch priorities throughout the day

  • Demonstrated ability to make connections, engage and educate customers and refer as appropriate

  • Strong desire and ability to influence, educate and connect team, partners and customers to technology

  • Demonstrated leadership abilities and works well in a team environment

  • Demonstrated proficiency in operations and transaction accuracy

  • Minimum one year of branch banking experience preferred; Teller and/or Personal Banker experience is a plus

  • Detail-oriented, organized and ability to multi-task with an ability to follow policies, procedures, and regulatory banking requirements

  • Some College level or military equivalent strongly preferred; High school degree, GED or foreign equivalent required

  • Availability to work Branch hours, including weekends and some evenings

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Thrombosis Area Manager Albuquerque NM And El Paso TX

Portola Pharmaceuticals

Posted Today

VIEW JOBS 11/18/2018 12:00:00 AM 2019-02-16T00:00 You will be a member of Portola's dynamic sales team focused on launching and selling novel compounds in the hospital setting. You will work to successfully identify navigate the hospital formulary process and meet the needs of a broad spectrum of customers. The ideal candidate demonstrates strong business acumen, an entrepreneurial spirit and the ability to work collaboratively within a growing organization and in a compliant manner. Responsibilities: * Develops and implements strategies specific to the assigned territory to meet business goals * Collaborates with peers and company personnel to ensure corporate objectives and initiatives are achieved * Establish and maintain professional relationships with targeted opinion leaders and hospitals, including physicians, medical staff, pharmacies, etc. * Maintain expert-level knowledge of Portola products and relevant disease states * Maintain and provide periodic written and/or verbal communication as required * Effectively create both short and long-term plans to accomplish goals and objectives * Develop and implement special programs within territory to maximize sales opportunities, i.e. speaker's bureau programs, symposia, etc. * Complies with applicable laws in providing physicians with pharmaceutical samples and literature * Complete assigned administrative tasks in a timely, accurate, legible, and organized manner * Communicate a current, compliant, and accurate sales presentation to customers * Maintain and operate assigned sales territory within established sales and/or corporate policies, procedures, and standards at all times * Carry out all duties and responsibilities in compliance with applicable regulations and Pharma guidelines Requirements: * A. or B.S. degree in a scientific or related field and/or equivalent experience * 10+ years of Sales and hospital sales experience in the assigned territory/accounts * Experience launching in the hospital space and with hospital formularies success strongly preferred * Broad cardiovascular, thrombosis relationships strongly preferred * Established relationships with hospital pharmacy leadership strongly preferred * Must have demonstrated sales success and clearly established industry relationships within territory * Demonstrated success gaining formulary status for complex products * Excellent communication and influential presentation or interpersonal skills, self-motivated with a sense of urgency, well-organized, strong problem-solving abilities * Ability to establish and build relationships with a strong business and clinical acumen and rapport with a diverse customer base * Strong ability to learn and use technical product knowledge * Must have all applicable professional licenses and credentials as required for job * Must live in assigned territory of position. * Must have ability to travel as required Additional Information: * Our company overview and history: http://www.portola.com/Company-Overview * Recruiters: Please click this link for more information: http://www.portola.com/Recruiters-and-Vendors Portola Pharmaceuticals El Paso TX

Lead Teller - Operations Specialist Trainee - Southwest Texas Market - El Paso, TX (Bilingual Spanish Required)

Jpmorgan Chase & Co.