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Lead Teller - Operations Specialist Trainee Boise, Meridian, Eagle, Nampa, Caldwell, ID Area

Expired Job

Jpmorgan Chase & Co. Eagle , ID 83616

Posted 2 months ago

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Lead Teller - Operations Specialist Trainee Boise, Meridian, Eagle, Nampa, Caldwell, ID Area

Req #: 180090980_2

Location: Eagle, ID,US

Job Category: Branch Banking

Job Description:

At JP Morgan Chase, we have an obsession for helping our customers, taking care of our employees, a strong commitment to diversity and inclusion, building relationships, and delivering extraordinary customer service. Using the latest banking solutions combined with cutting edge financial technology you'll be front and center representing our brand, and providing superior customer service, to offer our customers the best solutions for their financial needs. If you are passionate about people, helping to improve the lives of our customers through financial solutions, education and advice, and want to join an exemplary team, then join us at JP Morgan Chase.

Do you have a passion for helping customers, building relationships and delivering extraordinary customer service? We are looking for energetic, enthusiastic people to be the face of Chase to our retail branch customers. Lead Teller-Operations Specialist who are successful in making referrals may be eligible for monthly incentives.

A Lead Teller-Operations Specialist Trainee is responsible for completing the Lead Teller-Operations Specialist Training Program (30 days) and learning the business activities of a Lead Teller-Operations Specialist.

Description:

As a Lead Teller Operations Specialist on a Branch Banking team, you support the Branch Manager and Tellers to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory banking requirements. Apply these skills to become a Lead Teller Operations Specialist at Chase and help impact the customer banking experience.

Responsibilities:

You'll contribute significantly to the success of your branch by helping with the following:

  • Works with the branch manager to set the tone of the branch environment to provide an exceptional customer experience, and a dynamic and engaging culture

  • Process and assist customers with transactions

  • Introduce customers to your branch team who will build relationships and assist with specialized financial needs

  • Make customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week

  • Support the Branch Manager with all aspects of branch operations, including loss control, compliance and audit standards

  • Assist with scheduling as necessary

  • In the absence of the Branch Manager or designated banker, you'll be given responsibility to communicate branch priorities throughout the day

  • Demonstrated ability to make connections, engage and educate customers and refer as appropriate

  • Strong desire and ability to influence, educate and connect team, partners and customers to technology

  • Demonstrated leadership abilities and works well in a team environment

  • Demonstrated proficiency in operations and transaction accuracy

  • Minimum one year of branch banking experience preferred; Teller and/or Personal Banker experience is a plus

  • Detail-oriented, organized and ability to multi-task with an ability to follow policies, procedures, and regulatory banking requirements

  • Some College level or military equivalent strongly preferred; High school degree, GED or foreign equivalent required

  • Availability to work Branch hours, including weekends and some evenings

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Teller Part Time Boise Meridian Eagle Nampa Caldwell ID Area

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VIEW JOBS 12/3/2018 12:00:00 AM 2019-03-03T00:00 Apply Now Teller - Part Time - Boise, Meridian, Eagle, Nampa, Caldwell, ID Area Req #: 180115408_2 Location: Eagle, ID,US Job Category: Branch Banking Job Description: At JP Morgan Chase, we have an obsession for helping our customers, taking care of our employees, a strong commitment to diversity and inclusion, building relationships, and delivering extraordinary customer service. Using the latest banking solutions combined with cutting edge financial technology you'll be front and center representing our brand, and providing superior customer service, to offer our customers the best solutions for their financial needs. If you are passionate about people, helping to improve the lives of our customers through financial solutions, education and advice, and want to join an exemplary team, then join us at JP Morgan Chase. Do you have a passion for helping customers, building relationships and delivering extraordinary customer service? We are looking for energetic, enthusiastic people to be the face of Chase to our retail branch customers. From a personal standpoint, you will also have the opportunity to take ownership of your career development through a variety of cross-training opportunities. Tellers who are successful in making referrals may be eligible for monthly incentives. Job Description: As a Teller at Chase, you will play a vital role in ensuring our Customer Promise comes to life for our clients. You will also play a key role helping customers understand our latest technology banking products and proactively helping them access that technology via multiple self-service ways. This will allow our customers to bank and invest when, where and how they want. Responsibilities: You'll contribute significantly to the success of the branch and helping customers by: * Engaging the client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Chase * Having a passion for helping customers and making clients feel appreciated * Exhibits strong customer service skills, presenting products and services while proactively educating clients on utilizing available access channels Desired Skills: Delivers exceptional customer experience by acting with a customer first attitudeAbility to make personal connections, engage customers and always be courteous and professional in a team environment and proactively collaborates with others to help customersStrong desire and ability to influence, educate and connect customers to technologyHelp build relationships with customers by connecting them with team members who can help them address their financial needsExcellent interpersonal communication skillsEnsure financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirementsMinimum 6 months of customer service experienceHigh school diploma or GED equivalent requiredAbility to pay close attention to detail and time management Jpmorgan Chase & Co. Eagle ID

Lead Teller - Operations Specialist Trainee Boise, Meridian, Eagle, Nampa, Caldwell, ID Area

Expired Job

Jpmorgan Chase & Co.