ESSENTIAL DUTIES AND RESPONSIBILITIES
Performs all the essential duties and responsibilities of the Senior Field Technician (refer to job description for job code 709) at least 50% of time.
Uses electronic test equipment to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer-owned equipment to the output.
Trains new Field and Senior Field Technicians
Trains Lead Technicians as directed by Technical Operations Manager
Inspects and evaluates completed field work.
Other duties and/or responsibilities not specifically set forth above may, however, be assigned as needed. Whenever practicable and, in accordance with legal guidelines, reasonable accommodation[s] will be made to enable an otherwise qualified individual with a disability to perform the essential functions of the position.
EDUCATION and/or EXPERIENCE
One year certificate from college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience.
Must successfully complete Leadership and Supervisory Skills course within one year of becoming Lead Technician. Must have successfully completed all Cable One Technical Training Center courses through Senior Field Technician and Advanced Technician if applicable.
Valid driver's license and a good driving record.
This position requires the ability to work a variable schedule.
This position may require occasional travel.
Cable One, Inc.