Lead Technical Support Technician

The Kemtah Group Fort Worth , TX 76102

Posted 2 months ago

A Lead Technical Support Technician job opportunity in Fort Worth, TX is currently available through Belcan. To be considered for this role, you must have extensive customer-facing desktop support experience. In this role, you will support, maintain, develop, and troubleshoot the operational network computer and telecommunication systems and related hardware and software components. This is a long term contract opportunity!


Lead Technical Support Technician Responsibilities:
  • Supports, maintains, develops and troubleshoots the operational network computer and telecommunication systems and related hardware and software components.

  • Performs hardware and software installations, upgrades and maintenance of network computer systems, components and applications.

  • Provides and implements measures to improve the performance, security and/or availability of computer (operating) systems, components and applications.

  • Monitors and documents computer (operating) systems, applications and hardware operational statistics (usage, performance, security/access, errors, availability, etc.).

  • Assists in developing and enhancing the network computer systems, operating systems, applications and components.

  • Works closely with the Network Administrators to monitor, analyze and troubleshoot local area networks and components.

  • Ensures business data and systems are adequately protected and backed up in accordance with existing procedures and guidelines.

  • Installs, configures, troubleshoots and maintains end-user systems and applications.

  • Remains up-to-date with the latest relevant technology developments to ensure industry best practices and developments are known and investigated for applicability for the company.

Qualifications:

  • Extensive experience with customer-facing desktop support; heavy focus on customer service
  • A+ Certification is preferred

If you are interested in the Lead Technical Support Technician job in Fort Worth, TX please apply via the 'apply now' link provided.

Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at http://www.belcan.com.

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Lead Technical Support Technician

The Kemtah Group