Lead Systems Analyst

Cleveland Clinic Lyndhurst , OH 44124

Posted 2 days ago

Job Summary:

Manages and leads automated system projects through all phases of the system development life cycle including the design, development, implementation, modification, planning, estimating, feasibility testing and evaluation of automated systems. Makes recommendations concerning all of the above. Provides input to the manager concerning software evaluations. Manages the routine support efforts, including balancing team assignments. Coaches and gives ongoing reviews of employee performance. Supports the continuous process of optimizing department resources. Provides best solutions to identified needs, meeting operational and business objectives, technology capabilities, and human resource requirements. Maintains the ongoing service relationships between the IT department and its direct application customers, and is a liaison to other departments and entities. Provides after-hours support.

  • Responsibilities:

  • Leads IT projects, including planning, obtaining customer input and projecting resource requirements.

  • Reviews system requirements with customers and translates requirements into specific functions or deliverables.

  • Analyzes flow chart processes and recommends ways to reduce steps and increase efficiency through use of technology.

  • Plans, schedules and manages multiple projects requiring computer resources including project scheduling.

  • Other duties as assigned.

Education:

  • Bachelor's degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field.

  • Or Associate's degree and seven years recent experience implementing information systems may offset the Bachelor's degree requirement

  • Or Nine years of recent experience implementing information systems may offset the Bachelor's degree requirement

Certifications:

  • For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date.

Complexity of Work:

  • Understanding of networking/distributed computing environment concepts.

  • Understands principles of client/server configuration.

  • Excellent knowledge of messaging technology and project management skills.

Work Experience:

  • Four years system implementation experience, including directing, planning and scheduling a major information system project. For the Lead Clinical Analysts role, six years of relevant hospital or major medical center clinical experience and three years of recent experience implementing and supporting a major clinical information system required

  • Strong analytical, administrative, presentation, and project management skills are required

  • Must have strong communication skills (both written and verbal) and the ability to work independently.

Preferred Qualifications:

  • Experience with electronic medical records (EHR).

Physical Requirements:

  • Requires the ability to sit and be stationary for prolonged periods of time, normal or corrected vision and manual dexterity sufficient to perform work on a personal computer.

  • Requires the ability to walk to various locations throughout the Foundation and to function in a stressful environment.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

#LI-WG1

The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic's Smoking Policy will be permitted to reapply for open positions after 90 days. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic facility.

Cleveland Clinic is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities


Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Info Systems Coordinator

Cleveland Clinic

Posted 2 days ago

VIEW JOBS 6/16/2018 12:00:00 AM 2018-09-14T00:00 Job Summary: Serves as system data coordinator for multiple revenue cycle systems including Epic front end products (Cadence, Prelude, Chart tracking, Tapestry, Benefit Engine, Referrals) and limited support for legacy billing and ADTR systems. Maintains master files, profiles and tables for multiple software applications. Monitors error reports, and assures data integrity. Investigates and documents application problems and recommends system and/or procedural changes. Performs testing of system enhancements, updates and application modifications. Identifies and resolves interface issues with other support systems. Develops and maintains application maintenance guidelines and protocols. Cultivates and maintains ongoing cooperative working relationships with all other ITD departments and all other end-user department personnel within and outside the health system. Responsibilities: * Maintains core, application master files to include but not limited to payer, provider, department, visit type master files and all associated tables and category lists. * Assists the system analyst perform unit testing of multiple applications. * Documents and analyses results and recommends technical or procedural resolution. * Assists users with technical issues related to support applications. * Takes on call rotation for Help Desk calls. * Researches requests for master file additions and changes, evaluates the impact and takes the appropriate action to proceed or escalate the request based on established protocols. * Other duties as assigned. Education: * Bachelor's degree in Computer Science or related field. Certifications: * Certification in one or more computer products may be required, involving travel for training. Complexity of Work: * Possess excellent interpersonal, verbal, and written communication, and analytical and problem-solving skills, ability to work independently, are detailed oriented, and highly organized . Work Experience: * A minimum of two years of related experience required. * An Associate's degree and a minimum of an additional two years of revenue cycle system/information technology experience may offset the degree requirement. * A High School diploma or GED and a minimum additional five years of information technology system or other business/clinical applications experience may offset the degree requirement. Physical Requirements: * Typical physical demands include a high degree of dexterity to produce materials on a PC. * Normal or corrected vision. * Extensive sitting and frequent walking. * Occasional lifting or carrying 5 to 15 pounds. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. #LI-TN1 The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic's Smoking Policy will be permitted to reapply for open positions after 90 days. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic facility. Cleveland Clinic is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities Cleveland Clinic Lyndhurst OH

Lead Systems Analyst

Cleveland Clinic