Lead Software Engineer- Customer Experience

Cimpress Waltham , MA 02154

Posted 8 months ago

Driven By Curiosity

At Vistaprint,we believethat everything we do has a lastingimpacton our customers and on each other. It begins and endswith a passion for helpingour customers succeed. To give them our best, we empower our teams with the autonomy they need to make smarter decisions and pursue higher value. Wethrive onexploration,collaboration, and helping every customer grow their business beyond imagination. Fueled by technology,passion,and innovation,we areso much more than business cards.

About Our Team:

As a Lead Software Engineer,you willbe a member of the Customer Experience teamresponsible for identifyingand building opportunities for growth at Vistaprint. The role will involve rapid prototyping and a mix of front and back-end experience. Through an agile, customer-focused , experiment-and-learn methodology, the team will target new opportunities to serve small businesses. Learn more about our journey at https://cx.vistaprint.com/

WhatYou WillDo:

  • Manage thedesign and developmentof the innovation process, including the end-to-end idea generation, research validation, product development, and proof of market viability.

  • Participate in the idea generation process to identify solutions to major small-business pain points in a unique way

  • Collaborate withproduct designers and engineers torapidlyprototype next-generation products / web applications

  • Develop working software iteratively andcollaboratively, and review applications with collaborators to ensurecontinuousimprovement

  • Create a work environment that motivates teams and enables them to contribute the full range of their technical andcreativecapabilities

You Have:

  • A diverse technical background, and a passion for innovation

  • A servant leader mindset that supports and motivates individuals and teams to grow themselves

  • Ability and desireto incrementally deliver working software in across-functionalenvironment

  • Familiarity with React, Webpack or PWA

  • 5+ year experiencein professional software development or BS/MS in Computer Science or equivalent

  • Practical application experience with agile/lean software development concepts and methodologies

  • Strongknowledge of design patterns and good software engineering principles

What's In It for You:

  • Work in ahighlycollaborative,self-organizingteam with the ability to decide how your team works and what technologies you use

  • Competitive salary+ comprehensive benefits

  • Flexible working hours with paid time off

  • Continuous development opportunities such as onsite training, meetups, conferences, online training subscription

  • Onsite game room (foosball, ping pong, xbox, pinball)

  • Free food, drinks, and fresh organic fruit

  • And more!

Equal Opportunity Employer

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases westriveto do more than the law requires.

#LI-SC1

Nearest Major Market: Waltham

Nearest Secondary Market: Boston

Job Segment: Developer, Medical, Engineer, Software Engineer, Product Development, Technology, Healthcare, Engineering, Research


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Experience Outreach Intern

Endurance International

Posted 5 days ago

VIEW JOBS 11/7/2019 12:00:00 AM 2020-02-05T00:00 The goal of the CXO (Customer Outreach) Program is to ensure that our employees are empowered and enabled to step away from the office and into the businesses of those who use Constant Contact. This work enables us to get to know not just about our customers, but actually understand them on a more personal level - creating connections and sharing that knowledge back with our teams so we can move faster & better in the future, and create the products that they need. What you'll do: * Assistance with organization of various CXO initiatives such as: * Customer visit prep (compile customer information, swag bag, etc.) * Custom template creation * Support/sales shadowing * CXO blog updates * CXO/Product Feedback documentation * Document customer feedback, insights, and requests and deliver to appropriate product teams in a variety of ways to advertise program & ensure engineers, developers and designers receive user insights * Work with our analytics team to identify customers for potential visits and/or outreach Who you are: * You are pursuing a bachelors degree in Business, Marketing, or Communications * Familiarity with Google office products * You have exceptional attention to detail * Excellent time management & organization * Ability to juggle multiple projects * Interest in learning new systems/technology * Excitement about helping our customers! Why you'll love us: * It's all onsite. We have dry cleaning, a barber shop, a full service cafeteria, and even Boston Sports Clubs (at a discounted rate for our fitness fanatics!). Get your errands done before you even hit your desk in the morning * Abundant fun. Golf Club, kickball and softball leagues, Mario Kart and bubble hockey tournaments, three wheeler races, and Friday beer cart - there's a way for everyone to let loose * Local pride. We're wicked proud, which means when any of our teams - Bruins, Patriots, Red Sox, Celtics, and Revolution - kick off their season, you can bet there's going to be a party to cheer them on. Go ahead and wear your jersey to work * Dine al fresco. Our gorgeous patios make for rejuvenating lunch and coffee breaks * We have a nine foot T Rex, but he's friendly. On your first day, keep a lookout for our informal mascot - a giant T Rex, who roams the office, squatting with a new team everyone now and then * It's super easy to get here. We offer a subsidized shuttle from the Alewife T stop if you prefer public transportation, and we have plenty of free onsite parking, too Endurance International Waltham MA

Lead Software Engineer- Customer Experience

Cimpress