The Lead Service Technician is responsible for the testing, maintenance, tear down, repair and refurbishment of low and medium voltage breakers, testing and maintenance of transformers, circuit breakers and other electrical apparatus in shop and on site.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Performs and leads crews in the field for testing, maintenance, and repair of low and medium voltage breakers, transformers, switchgear, motor control and associated equipment.
Organizes and conducts planning meetings as field crew leader, makes decisions which affect the work of the team, and maintain safety awareness.
Performs breaker and switchgear retrofills.
Evaluates test data for trouble shooting.
Preparse cost estimates for non-routine work.
Provides training and guidance in mentoring employees.
Supports immediate supervisor with the planning and organization of the workload to ensure effectiveness and efficiency.
Other duties may be assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Self-Management: Able to prioritize and complete tasks to deliver desired outcomes within allotted time frames. Independently pursues business objectives in an organized and efficient manner; prioritizes activities as necessary to meet job responsibilities; maintains required level of activity toward achieving goals without direct supervision; minimizes work flow disruptions and time wasters to complete high-quality work within a specified time frame.
Customer Satisfaction: Builds productive relationships with customers to build customer loyalty and business success; identifies or anticipates customer needs.
Keeps commitments to customers and regularly sets standards to exceed expectations. Encourages and uses customer feedback to improve services.
Problem Solving: Able to identify key components of a problem to formulate a solution or solutions. Analyzes all data relative to a problem; divides complex issues into simpler components to achieve clarity; selects the best options available to solve specific problems; applies all relevant resources to implement suitable solutions.
Results Orientation: Able to identify actions necessary to complete tasks and obtain results. Maintains focus on goals; identifies and acts on removing potential obstacles to successful goal attainment; implements thorough and effective plans and applies appropriate resources to produce desired results; follows through on all commitments to achieve results.
Planning and Organization: Able to establish a process for activities that lead to the implementation of systems, procedures or outcomes. Defines plans and organizes activities necessary to reach targeted goals; organizes and utilizes resources in ways that maximize their effectiveness; implements appropriate plans and adjusts them as necessary; consistently demonstrates organization and detail orientation.
Communication: Communicates effectively one-to-one and in small groups.
Demonstrates fluency, "quickness on one's feet," clarifies organization of thought processes, and command of the language. Easily articulates, clearly and effectively, in a professional manner. Keeps people informed.
Collaboration: Works effectively with others to achieve meaningful results and maintains positive working relationships. Actively participates in solving problems, making decisions, completing tasks and accomplishing goals.
Mechanically Inclined: Hands-on and willingly gets "hands dirty" in substation and power plant/manufacturing environments.
The position is considered to have light physical demands that require the incumbent to communicate orally, hear at a conversational level.
While performing the duties of this job, the employee will be required to communicate orally, hear at a conversational level, 20/20 vision, distinguish colors and shades and have depth perception. The employee will utilize both hands and legs.
The employee will frequently (34-66% of the workday) be required to stand, walk, stoop and kneel. Occasionally (6-33% of the workday), the employee will be required to grip their fingers and use their wrists to twist and bend to operate hand and foot controls. The employee infrequently (2-5% of the workday) will be required to reach high and low and will perform hand over hand pulling.
The employee is required to occasionally (6-33% of the workday) lift and carry up to 21-50 pounds and distance of 3 feet.
While performing the duties of this job, the employee is regularly subject to various job site environments. The flooring is mostly concrete, tile or wood.
The temperatures at the customer locations can vary between 20-100 degrees. The use of safety equipment can include safety shoes and glasses, hard hat and other job specific personal protective equipment. The noise level of the work environment can vary from low to high (requiring hearing protection). Travel requirements will make it necessary to drive a car (day and/or night) and at times fly in an airplane. This position can require up to 80% travel.
Experience: Minimum of 3-5 years' experience as a Switchgear/High Voltage Technician. Proficiency with high current test set and time current curves.
Reasoning Development: Ability to carry out instructions furnished in written or oral form; deal with problems involving several concrete variables.
Mathematical Development: Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of plain and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions of practical situations.
Language Development: Ability to read company manuals and reports, workplace rules and procedures; speak with poise and confidence, using correct English.
Licensures and Certifications: NETA III recommended.
Education: High School Diploma.
CE Power Holdings, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CE Power Holdings, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
CE Power Holdings, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of CE Power Holdings, Inc. employees to perform their job duties may result in discipline up to and including discharge.
CE Power Holdings, Inc. participates in E-VERIFY, to verify the identity and employment eligibility of all persons hired to work in the United States.