Lead Server (Tavern)

Location

Bedford Springs Resort

Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort. More than just a sought-after destination for travelers worldwide, the Bedford Springs Resort flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. After undergoing a $120 million restoration in 2007, the Omni Bedford Springs Resort offers unparalleled service and amenities to thousands of travelers each year. Our Omni Bedford Springs associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort may be your perfect match.

Job Description

The Lead Server will be responsible for providing prompt, courteous service for the guest by supervising the wait staff during the shift.

Responsibilities

• Assists Restaurant or Assistant Restaurant Manager as requested• Ensures that all tables and trolleys are set up that linen and tableware are clean and in good condition. • Ensures that setting up is up to Restaurant Standards after meal periods.• Ensures that the waiter/esses within assigned sections are thoroughly trained in their duties and are knowledgeable about the various dishes prepared by the kitchen.• Assists in the pouring of wine as appropriate.• Insures that the dining areas are kept in a clean and sanitary condition at all times.• In the absence of Restaurant or Assistant Restaurant Manager:a) Ensures that the staff is properly informed to provide the required service.b) Contacts guests with special dietary requirements.c) Handles guest requests for special (off the menu) items.d) Ensures that the dining room staff meets service standards.e) Ensures that employees smile at guest and greet by name.f) Ensures that all passenger requests, inquiries and concerns are responded to promptly.

Qualifications

• High school diploma or equivalent.

• Two years restaurant experience.

• High volume experience.

• Good food and service knowledge.

• Some wine knowledge.

• Pleasant personality.

• Excellent communication skills.