Lead Server - Part Time

Great Place to Work certified 3 years in a row!!!

The Glen at Scripps Ranch is immediately hiring Lead Part Time Server!

$18.00 per hour PLEASE NOTE Non-Tipping Environment

• STABLE HOURS and FUN WORK ENVIRONMENT
• 3+ years experience

GENERAL SUMMARY:

The Lead Server Part Time is responsible for table service within the Community dining rooms. This server must set the standard for all other servers to follow. The Lead Server Part Time is responsible for assisting management to ensure the highest standards of customer service are being met by the rest of the wait staff.

PRINCIPLE DUTIES:

• Ability to effectively provide service to numerous tables in the busiest sections of the Dining Room.

• Work with management to handle any complaints and find solutions.

• Assist with supervising the wait staff. These duties include: keeping everyone on task, delegating responsibilities, encouraging wait staff when necessary, and bringing problems to the attention of management.

• Work with management to coordinate staff for special functions and large parties. These duties will also require knowledge of event set-up and operation.

• Takes orders, provides service and all requested items both graciously and courteously.

• Answers pertinent questions about menu items.

• Help meet department standards by working with kitchen staff to ensure the best quality of food is served to the residents.

QUALIFICATIONS:

• High school graduate.

• Must meet requirement of hours as a full-time employee.

• Ability to understand and follow instructions in English and communicate effectively.

• Dining service experience in a hotel, restaurant or club strongly preferred.

• Ability to interpret and explain the menu, refer or answer questions, coordinate meal service process and understand requests.

• Ability to work in close cooperation with Residents, guests, visitors, families, supervisors and peers. Requires courtesy, tact and graciousness.

CRITICAL FUNCTION:

This position is essential to the safety of our residents and staff; and to the operation and function of The Glen at Scripps Ranch. Employee may be recalled to report to work for an emergency, unusual occurrence, resident care need, visit from regulatory/governing agencies or any other event deemed necessary by the Administrator, Executive Director and designee.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

Must be able to stand and walk for 100% of the work day. Must be able to bend, stoop, reach, and balance frequently throughout the work day. Must be able to work both indoors and outdoors. Must be able to be around kitchen smells and cooking smoke. Must be able to lift up to 35 lbs. When lifting over 35 lbs., you are required to ask for assistance. Must be able to push and/or pull wheeled carts and equipment generally weighing up to 200 lbs. May be exposed to extreme temperatures (freezers and stoves-range burners) for short periods of time. May be exposed industrial and household chemicals and high heat levels.

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