Sherwin-Williamsis the largest paints and coatings company in the world. With $15.8 billion insales, more than 4,100 stores, and 140 manufacturing and distribution centersworldwide. Our 60,000 employees across the globe are diverse, innovative andpassionate. With a variety of rewarding and challenging opportunities,Sherwin-Williams is a great place to launch and grow a career. Find yours andjoin us today.
This position is responsible for supporting the sales efforts at a Sherwin-Williams floorcovering store, servicing wholesale customers. It will determine customers' needs, resolve product knowledge questions, present appropriate products and services, and refer potential wholesale leads to the sales reps and store staff. The position will process orders, schedule/coordinate installations with installers and customers, check installers' orders for accuracy before material leaves store, ensure sales transactions are completed accurately, maintain floorcovering inventory levels, and establish and maintain accurate customer work order files. The role will also communicate customer complaints to the branch manager for a quick and accurate resolution to ensure customers' quality and service expectations are exceeded.
Must be at least 18 years of age.
Must be legally authorized to work in country of employment without sponsorship for employment visa status.
Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
Must be able to operate a computer and communicate via the telephone.
Prior warehouse, customer service or retail experience.
Customer service skills, including problem solving and handling customer complaints.
Good written and verbal communication skills, with the ability to interact with all levels of management, installation subcontractors and wholesale customers.
Whowe are -
AtSherwin-Williams, we're proud of the company we keep our family of loyalemployees. To learn about our company and our culture go to Sherwin.com/careers.
EqualOpportunity Employer. All qualifiedcandidates will receive consideration for employment and will not bediscriminated against based on race, color, religion, sex, sexual orientation,gender identity, national origin, protected veteran status, disability, age,pregnancy, genetic information, creed, citizenship status, marital status orany other consideration prohibited by law or contract.
VEVRAAFederal Contractor requesting priority referral of protected veterans.