Lead Sales Associate-Pt In Starkville, MS

Dollar General Corporation Starkville , MS 39760

Posted 2 months ago

Company Overview

Dollar General (NYSE: DG) is a Fortune 200 company with more than 15,000 retail locations in 44 states, 15 distribution centers and 130,000 employees that embody our mission of Serving Others each and every day. We work in an energetic atmosphere that embraces innovation, diversity and teamwork, all while keeping our customers and communities at the center of everything we do! At Dollar General, employees have numerous growth and development career opportunities through award-winning training and being part of one of America's fastest-growing retailers. Apply today and let's grow together!

Job Details

GENERAL SUMMARY:

Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.

DUTIES and ESSENTIAL JOB FUNCTIONS:

  • Unload trucks according to the prescribed process for the store.

  • Follow company work processes to receive, open and unpack cartons and totes.

  • Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.

  • Restock returned and recovered merchandise.

  • Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.

  • Assist in plan-o-gram implementation and maintenance.

  • Assist customers by locating merchandise.

  • Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.

  • Greet customers as they enter the store.

  • Maintain register countertops and bags; implement register countertop plan-o-grams.

  • Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.

  • Collect payment from customer and make change.

  • Clean front end of store and help set up sidewalk displays.

  • Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.

  • Provide superior customer service leadership.

  • Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.

  • Open and/or close the store under specific direction of the Area Manager.

In the Absence of the Store Manager or Assistant Store Manager:

  • Authorize and sign for refunds and overrides; count register; make bank deposits.

  • Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.

  • Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.

  • Monitor cameras for unusual activities (customers and employees), if applicable.

  • Supply cashiers with change when needed.

  • Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Qualifications

KNOWLEDGE and SKILLS:

  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

  • Knowledge of cash handling procedures including cashier accountability and deposit control.

  • Ability to perform IBM cash register functions.

  • Knowledge of cash, facility and safety control policies and practices.

  • Effective interpersonal and oral & written communication skills.

  • Understanding of safety policies and practices.

  • Ability to read and follow plan-o-gram and merchandise presentation guidance.

WORK EXPERIENCE and/or EDUCATION:

  • High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

Relocation assistance is not available for this position.

Dollar General Corporation is an equal opportunity employer.


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Asset Protection Service Associate Starkville Crossing

J. C. Penney Company, Inc.

Posted 3 days ago

VIEW JOBS 1/13/2019 12:00:00 AM 2019-04-13T00:00 Asset Protection Service Associate - Starkville Crossing Location: Starkville, MS, United States - Starkville Crossing 864 Hwy 12 W Job ID: 1078156 Date: January 10, 2019 Job Description General Description At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward helping customers find what they love for less time, money and effort. Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you. The Asset Protection Service Associate role is to keep their store safe and profitable at all times by executing company programs and investigating any suspicious customer or associate activities or behavior in the store. Responsibilities: * Customer Service * Greets and assists customers in finding products and delivers outstanding customer service * Demonstrates WORTH behaviors consistently * Partners with other team members when additional support is needed * Shrinkage & Safety * Provides a strong visual presence on the sales floor to deter theft * Drives Electronic Article Surveillance compliance through proper application of Asset Protection standards, including responding, logging and testing the system * Participates in company Asset Protection and Safety programs and enforce standards as they relate to safety and security * Maintains, supports and communicates awareness programs in store * Coaches and trains all associates on the Store Shrink Action Plan * Maintains a fair and consistent set of standards using excellent judgment and discretion * Documents significant theft incidents and preventions * Reports infractions of company policy to Asset Protection and/or store management * Provides support by aiding store leadership in morning meetings to communicate current shrinkage and safety topics to associates, as needed * Performance Standards * Supports company shrink and safety initiatives * Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, and attendance Skills and Characteristics: Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency Job Title: Asset Protection Service Associate - Starkville Crossing Location: Starkville, MS, United States - Starkville Crossing 864 Hwy 12 W Job ID: 1078156 J.C. Penney Company Inc. Plano, Texas J. C. Penney Company, Inc. Starkville MS

Lead Sales Associate-Pt In Starkville, MS

Dollar General Corporation