Lead Residential Specialist - Anthony House 081

JOB SUMMARY: This Lead Residential Specialist position is responsible for the day to day activities of the Phoenix House Group Home/Supervised Apartments/Our Turning Point Ranch. It requires involvement in the rehabilitation of clients and the supervision of all staff within the facility.ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. * Maintain an unblemished CDL. * Monitor resident behaviors and communicate changes to appropriate staff. * Conducts staff meetings, providing needed information to all staff. * Participates in the reporting of current residential information and concerns to allow for a proper continuity of care between components represented within the company and with possible outside referrals. * Prepares daily and weekly reports. * Schedules and conducts regular meetings for all residents. * Provide any other reports as needed by administration or any overseeing body. * The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance. * The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers. * Willingness to abide by the company's published rules and regulations * Supervises and coordinates the delivery of services within the Phoenix House Group Home/Supervised Apartments/Our Turning Point Ranch component. * Supervises residents through the enforcement of program rules and regulations. * Provide supportive counseling, treatment plans, and individual interventions to assist the client in meeting treatment goals. * Maintain a therapeutic milieu. * Serve as support system to link residents with medical, physical and mental health needs as they arise. * Provide education to the residents concerning the community resources and prepare the resident to succeed in a less restrictive environment. * Supervise all activities to which residents have access. * Schedule and screen any outside sources seeking to provide education or activity for residents.COMPETENCIES: Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful. * Serving Our Consumers: Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty. * Consumer Focus: Building strong consumer relationships and delivering consumer-centric solutions. * Values Differences: Recognizing the value that different perspectives and cultures bring to an organization. * Age Specific: Assessment, Interpretation, Interventions, Knowledge, Developmental Stages, Enhancement of Family Involvement * Basic Job Readiness: Courtesy, Flexibility, Reliability, Responsiveness * Personal Effectiveness: Communication, Interpersonal Skills, Self-Management, Thinking Skills * Organizational/Management: Compliance, CQI Commitment, Leadership, Linking/Networking, Management of Information, Organizational Participation, Safety * Performance Specific: Assessment, Crisis Management, Customer Focus, Empowerment/Advocacy, Psychosocial Interventions, Treatment/Service Planning * Effective Communication: Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message. * Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. * Manages Conflict: Handling conflict situations effectively, with a minimum of noise. * Continuous Improvement: The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality. * Resourcefulness: Securing and deploying resources effectively and efficiently. * Cultivates Innovation: Creating new and better ways for the organization to be successful. * Expertise: Demonstrating proficiency of an employee's skill or knowledge within their field of practice. * Drives Results: Consistently achieving results, even under tough circumstances.PERSONAL QUALITIES: It is mandatory that this employee be empathetic, respectful and treat clients and staff with dignity. Initiative, accuracy and dependability are crucial. Must be able to work with minimal direct supervision. Must be willing and able to advocate for client's rights. Must be able to provide leadership and guidance for staff.SPECIAL FACTORS: Must be capable of obtaining a Commercial Driver's License (CDL Class "C" or higher). Maintains on-going communication and consultation with Supervisor in relation to the day to day operations and/or crisis as they arise. Collaborates with the treatment team of Phoenix House. Works with clients to develop client needs assessments and treatment plan development and implementation. Supervises the activities of all staff including participation in hiring, training, evaluation, scheduling assignments and establishing priorities.JUDGMENT/DECISION MAKING: Utilizes established corporate policies and procedures in making decisions. Uses sound judgment in meeting the responsibilities and performing the duties of the position.EDUCATION & EXPERIENCE:* Education:
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High school diploma or equivalent. * Certification in psychiatric rehabilitation diagnosis, planning, and intervention is preferred. * Experience:*

Minimum of Three (3) years of direct service experience with persons having a severe and persistent mental illness. * Minimum of two (2) years of supervisory experience is beneficial. * Driving Requirements: * Must be Over the age of 21 required * Minimum of 5-years driving experience required * Possess a Valid FL Driver's license (within 30 days of hire if currently do not possess)* Possess a continuously valid US Driver's license for the past three years, from date of issue required * Safe Driving record requiredTRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually. Other training and/or professional development may be assigned due to evolution of programs.