Lead Recovery Specialist

Bridgestone Corporation Brook Park , OH 44142

Posted 2 months ago

Recovery is looking for an entry-level leadership candidate who demonstrates the following qualities:

  • Teamwork Works efficiently with others on projects or towards a common goal

  • Communication and Interpersonal Skills Able to communicate effectively with others and get along with a variety of personalities

  • Analytical Skills Able to recognize problems, distill and define the pertinent issues, and determine and propose effective solutions

  • Dependability and a Strong Work Ethic Demonstrates dependability, responsibility, and consistency in job performance

  • Maturity and a Professional Attitude Demonstrates poise, maturity and professionalism

  • Adaptability and Flexibility Able to expand and change with the department; make quick decisions when things don't go as planned; able to multi-task and quickly move from one function to another

  • Initiative and Motivation A self-starter who is not afraid to take action or responsibility

  • Personal Development Shares the company's values and contributes to its long-term growth. Aspires to grow and is interested in developing a career.

  • Creativity and Intelligence Thinks of new ways to accomplish tasks

Credit First National Association is a private label credit card bank and the consumer credit division of Bridgestone Americas. The Bridgestone Americas family of enterprises, including CFNA, is comprised of more than 50 production facilities and 55K employees throughout the Americas. We provide the consumer credit solution for the Firestone Complete Auto Care, Tires Plus, and Wheel Works brands, in addition to customized retail credit services for more than 8,000 other tire and automotive retailers nationwide. With competitive interest rates, generous credit limits, and promotional financing, our 4.6 million cardholders enjoy greater purchasing power and financial peace of mind.

At our office in Cleveland, OH, more than 300 professionals gather each day to run a successful private label credit card program. We invest in our community and strongly believe that meaningful commitment to a wide variety of philanthropic organizations builds a better world and a brand that makes us proud.

  • Assists the Recovery Supervisor in training and development of new and established Recovery Specialists through one on one coaching, phone monitoring and audit trail reviews to improve individual performance

  • Handles escalated customer calls/questions/complaints

  • Contributes to achievement of departmental goals by providing collection support

  • Assists Supervisor in leading and communicating change through proper communication methods

  • Maintains and improves quality results by following standards and recommending improved policies and procedures

  • Monday to Friday schedule with intermittent Saturdays

Qualifications

  • years of experience, education, specific systems and credentials needed

Required

  • 2+ years Collection/Call Center experience

  • Demonstrated skills in collection practices and the achievement of goals

  • Exemplify the company's core values

  • Strong understanding of federal regulations related to credit and collections

  • Strong verbal and written communication skills

  • Listening and Negotiation Skills

  • Maintains a commitment to achieving goals

Preferred:

  • Associate's degree or higher

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Petroleum Supply Specialist (92F)

Army National Guard

Posted 2 days ago

VIEW JOBS 4/2/2020 12:00:00 AM 2020-07-01T00:00 92F Petroleum Supply Specialist Job ID: 1242826 Job Views: 5 Location: BROOK PARK, Ohio, United States ZIP Code: 44142 Job Category: Supply and Logistics Posted: 04.01.2020 Age Requirements: Must be between the ages of 17 and 35 Job Description Fuel is one of the most vital components of the Army National Guard. It's what keeps Soldiers pushing onward, and as a Petroleum Supply Specialist, you'll make sure they'll never run out. In this position, you will ensure the proper handling, storage, and shipment of petroleum-based products, such as oil, fuel, and compressed gas. Petroleum Supply Specialists primarily supervise and manage the reception, storage, and shipping of bulk or packaged petroleum products. This may include operating specialized pumping equipment to load trucks, ships, trains, and aircraft; selecting and submitting samples of petroleum-based products for testing; performing petroleum and water accounting activities; testing petroleum samples for contamination, repairing specialized equipment, and being knowledgeable about facility safety procedures and storage guidelines. As your skills increase, so will your responsibilities. Advanced Petroleum Supply Specialists take on management duties, such as supervising and training other Soldiers, assigning duties and spot checking work quality, and assuring adherence to safety procedures. Job Duties * Receive and stock bulk and package products * Issue and dispense bulk fuels and water from storage and distribution facilities to using units Some of the Skills You'll Learn * Operating airplane refueling systems and equipment * Planning and scheduling petroleum transport * Testing oil and fuels Helpful Skills * Interest in shop mechanics and business math * Enjoy physical work Through your training, you will develop the skills and experience to enjoy a civilian career with oil refineries, pipeline companies, and tanker truck and ship lines. Earn While You Learn Get paid to learn! Join the Army National Guard and you will learn valuable job skills while earning a regular paycheck and qualifying for tuition assistance. The Guard even offers certified apprenticeship programs for some specialties in this occupation. After 10 weeks of Basic Training, where you will learn fundamental Soldiering skills, you will attend 11 weeks of Advanced Individual Training (AIT), which includes a combination of hands-on and classroom training. Benefits/Requirements Benefits * Paid training * A monthly paycheck * Montgomery GI Bill * Federal and State tuition assistance * Retirement benefits for part-time service * Low-cost life insurance (up to $400,000 in coverage) * 401(k)-type savings plan * Student Loan Repayment Program (up to $50,000, for existing loans) * Health care benefits available * VA home loans * Bonuses, if applicable * Most non-prior service candidates will earn between $200 and $250 per drill weekend, subject to change Requirements * Military enlistment in the Army National Guard * Must be at least a junior in high school, or have a high school diploma or a GED certificate * Must be between the ages of 17 and 35 * Must be able to pass a physical exam and meet legal and moral standards * Must meet citizenship requirements (see NATIONALGUARD.com for details) Requires military enlistment. Programs and benefits are subject to change. Ask your Army National Guard recruiter for the most up-to-date information. Actual MOS assignment may depend on MOS availability. This position may qualify for a bonus, ask your National Guard recruiter for the most up-to-date information. Army National Guard Brook Park OH

Lead Recovery Specialist

Bridgestone Corporation