Lead Receptionist

When you work at Galleria Woods, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

Galleria Woods is recruiting for a hospitality focused full time day Lead Receptionist/Concierge.

Pay Rate: $20-22 based on experience

This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Here are a few of the daily responsibilities of a Lead Receptionist/Concierge:

• Provide ongoing telephone coverage.

• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.

• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery.

• Supervise and schedule receptionist/concierge staff.

• Maintain security for admittance to all entries.

• Monitor closed circuit security cameras and fire alarm board.

• Prepare maintenance work orders as requested by residents and staff

• Assist management with projects/assignments.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required

• Familiarity with Microsoft Office Suite products

• Must demonstrate excellent telephone communication skills

• Must be able to multitask

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer