Evenflo Company Inc.
The Lead Quality Assurance Engineer is responsible for (1) managing product quality in all phases of the product life cycle (pre-launch, launch, MFG), in all phases of the business (corporate. Operations, suppliers) through the execution of the Quality Management System (QMS), (2) providing leadership, guidance and assistance to other Quality Assurance Engineers in their efforts to accomplish typical activities below (3) providing support to Director of Quality by serving as the first level for issue management, problem-solving or decision-making escalation.
Examples of Typical Activities:
Manage the achievement of Brand expectations by providing support, guidance, leadership and expertise to support functions (e.g. AQT, MFG, ENG, Purchasing, Project Management) and suppliers
Comply with all Quality Management System standards/deliverables
Develop a robust QR through utilization of global compliance standards, identification of QR requirements not related to compliance (ref. gold/silver/bronze brand strategy) and documentation of all applicable requirements in the standard template
Optimize design by leading cross-functional completion of the DFMEA (failure mode identification, detection strategy, Design for Manufacturing, KPC identification)
Optimize process by leading cross-functional completion of the flow, PFMEA, control plan (process control strategy, error proofing, jigs/fixtures, KCC identification)
Validate that the product design and MFG process achieve QR requirements [by evaluating all issues identified during pilot runs, ensuring all critical issues are resolved prior to PP, ensuring all MFG process documentation is adequate, ensuring all test results are complete/passing, ensuring that a representative sample has been reviewed/approved by a cross-functional team and providing an authorization for production start]
Determine testing, process control impact of all ECR/ECN's; execute/validate all ECR/ECN's in accordance with this determination, in compliance with the established EC process
Conduct on-site Supplier Quality Audits (SQA); provide oversight, ensure GSM compliance for SQA's performed by the AQT
Prioritize and control quality issues; provide updates as appropriate/requested (e.g. PDR, Management Review).
Analyze customer (ref. subcommittee), supplier and internal data; identify issues and trends and refer to CAPA process
Drive effective corrective action by leading 5-Why, CAPA and/or 8D processes
Provide relevant metrics in all phases of the product life cycle (pre-launch, launch, MFG), in all phases of the business (corporate. Operations, suppliers)
BS Degree in technical field required; 2-5 years of experience in quality. Preferred experience with Juvenile products.
Required Technical Competencies
Excellent Verbal and Written Communication Skills
Project Management Skills - ability to follow project plans and meet key milestones on time
Computer Skills (Microsoft Office Suite)
Knowledge of manufacturing: injection molding and plastics
Understanding of and experience with Quality Disciplines -
o ISO 9000 knowledge and experience (Procedures and Work Instructions)
o Quality Planning (FMEAS, Control Plans)
o Effective Corrective Action (5-Why); exposure to Six Sigma, Shainin preferred
o Effective Prints and Specifications preferred
Required Behavioral Competencies
Building Partnerships- Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, teams, departments, units or organizations to help achieve business goals.
Information Monitoring- Sets up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.