Help Duties Summary
About the Position: This Lead Public Safety Dispatcher position is located at the Directorate of Emergency Services (DES) Police/Provost Marshal Division, located at Fort Myer, VA. It is within easy driving distance of Washington, D.C., national historical sites and parks. You can find historical sites, shopping, schools and churches in the area.
Learn more about this agency
Serves as Work Leader for Public Safety Dispatchers.
Distribute and balance workload among employees, track day-to-day work progress making workload changes as needed.
Instruct/train employees in specific tasks and techniques based on established policies and procedures.
Provide police, fire, and emergency medical dispatching services to the public by answering emergency 911 calls.
Identify nature of emergency and level of response.
Maintain accurate status of all emergency response equipment and personnel to assure prompt and accurate response.
Provide emergency medical dispatching (EMD) assistance to callers with medical emergencies using emergency medical dispatch system.
Receive 911 calls and initiates an immediate, appropriate emergency response and provides caller with life support information.
Utilize knowledge of fire suppression systems, fire alarm detection equipment and Integrated and Commercial Instruction Detection Alarm Systems to dispatch emergency equipment and personnel.
Help Requirements Conditions of Employment
Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
This position requires the incumbent to obtain and maintain the following certifications within six months of employment: (1) DoD Telecommunicator I and II and (2) DoD HAZMAT Materials Awareness Certification.
This position requires the employee to obtain and maintain certification within six months of employment for National Crime Information Center (NCIC).
This position requires the employee to obtain and maintain the following certifications within six months of employment: (1) Emergency Fire Dispatcher, (2) Emergency Police Dispatcher, and (3) Basic Telecommunications.
This position requires the employee to wear a uniform.
This position requires the employee to work shift work. This entails working an alternate work schedule, which requires an uncommon tour of duty to include nights, weekends, and holidays.
This position has been determined to be Mission Essential. Employee is required to work regardless of weather conditions, Terrorist Force Protection Condition (TFPCON), or installation closure.
This position requires the employee to have and be able to maintain a valid state drivers license.
The employee must obtain and maintain the following certifications within six months of employment: (1) American Heart Association Healthcare Provider for Cardiopulmonary Resuscitation (CPR), and Emergency Medical Dispatch System.
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
Current Department of Army Civilian Employees
Current Permanent Department of Defense (DOD) Civilian Employee (non-Army)
Interagency Career Transition Assistance Plan
Military Spouses, under Executive Order (E.O.) 13473
Non-Department of Defense (DoD) Transfer
Veterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
One year of specialized experience which includes answer emergency 911 calls and dispatch appropriate emergency personnel and equipment; perform intervention with distraught emergency callers during high risk situations until appropriate emergency response units arrive on the scene; monitor Closed Circuit Television (CCTV); and assess incoming information in fire, medical and other emergency situations and quickly determine the proper course of action. This definition of specialized experience is typical of work performed at the next lower grade/level position in the Federal service (GS-06)
You will be evaluated on the basis of your level of competency in the following areas:
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone -- no substitution of education for experience is permitted.
Department Of Defense