Lead Project Manager

Keybank National Association Cleveland , OH 44114

Posted 1 week ago

Job Description:

About the Job

Leads high-priority projects, which often require considerable resources and high levels of functional integration. Takes projects from original concept through final implementation using the Standard Project Lifecycle. Interfaces with all areas affected by the project including end users, distributors, and vendors. Ensures adherence to quality standards and reviews project deliverables. Provides guidance and expertise to less experienced project managers. Adept in risk management and organizational change management methodologies and techniques. Recognizes and recommends alternative solutions. Establishes and maintains a trusted advisor relationship. Presents effectively to all levels of management.

Essential Job Functions

  • Leads one or more projects in a fast-paced, dynamic environment, which may include directing third party resources as well as virtual teams. Projects are of a scope and complexity that usually impact multiple Lines of Business as well as functional areas, may have executive sponsorship and in some cases a steering or advisory committee and may span several years.

  • Supports business case development; performs project registration/consolidation/prioritization as required; creates funding plan; and administers project pipeline checkpoints to drive delivery and mitigate/resolve bottlenecks.

  • Defines and manages project scope, scope changes, objectives, requirements, deliverables, and value proposition that support the diverse business goals and interests of multiple stakeholders.

  • Develops integrated project plan; identifies and manages project dependencies and critical paths; and tracks/reports project milestones as well as status.

  • Ensures potential impacts to external client experience are addressed in project solution/plan.

  • Estimates resources needed to achieve project goals; tracks utilization; determines and assesses need for additional staff and/or vendors; manages on/off-boarding; and monitors/manages vendor performance on labor resources.

  • Drafts and submits project budget proposals and recommends subsequent budget changes where necessary; conducts cost forecasting and actual tracking as well as variance reporting.

  • Identifies, tracks, escalates and resolves issue conflicts; performs impact analysis and prioritization; manages dependencies and track/monitors; and escalates risk with corrective/ mitigating actions.

  • Tailors methods and metrics; administers configuration management/version control; adheres to project policies/ standards; performs project assessments; coach/ mentors teams; and manages deliverable reviews and sign-offs.

  • Leads communication planning, execution and reporting with project team members; liaises with key stakeholders.

  • Supports development of change management planning, design and implementation including communication and training.

  • Manages documentation and the knowledge transfer to the "business as usual" functions; conducts "lesson-learned" reviews.

  • Manages the execution of vendor contract(s) and ensures adherence to contract provisions, where applicable.

Required Qualifications

Bachelor's Degree or equivalent work experience required. Project Management Professional (PMP) Certification or equivalent preferred.

5+ years of project management experience required.

Competencies and Skills

  • Works autonomously and demonstrates solid Key leadership competencies; organized, leads others towards common outcomes and execution

  • Demonstrates strong critical thinking and problem solving skills to analyze & solve complex problems; takes initiative to plan and execute as assigned; meets project budget, schedule, scope & risk targets

  • Understands business model and project impact to business strategy

  • Possess strong written, verbal, and presentation skills

  • Ability to effectively communicate project future state vision and impact to business strategy

  • Assesses strengths and developmental needs of team members; independently seeks feedback from management and peers; learns from feedback (setbacks, mistakes) to drive personal improvement

  • Identifies and assesses risks & issues; performs impact analysis and prioritization; manages identified risks & issues to resolution; provides effective reporting of impact and status

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Lead Project Manager

Keybank National Association