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Lead Program Specialist

Expired Job

Department Of Veterans Affairs Denver , CO 80208

Posted 2 months ago

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  • Duties

HelpDuties Summary

Serves as a Lead Program Specialist in the Veterans Health Administration Office of Community Care, Provider Relations and Services (PR&S). The role of the office is to develop and functionally maintain contractual relationships with a variety of non-VA (i.e., private-sector) providers and health care systems across the nation promoting health and safety quality metrics and price competition.

Learn more about this agency


Major Duties Include (but are not limited to): Plans and coordinates studies pertaining to contract program functions; Directs team members in the analysis and resolution of controversial issues; Develops reports, issues resolution, participates in program/project management activities, planning, testing, and risk management; Assigns personnel to special project teams to participate in critical or high-priority projects; Serves as point of contact and authority in matters relating to assigned studies and is responsible for the validity of recommendations made to management; Provides direction to requesting information from Agency medical centers regarding the program, providing monthly report analysis, updating Web sites, and communicating with providers as needed regarding payment concerns; Composes, types, and prepares for signature, responses to inquiries in those cases where written replies are required; and Assists with field usage of several systems (e.g., Fee Basis Claims System (FBCS), Veterans Information Systems and Technology Architecture (VISTA), and others as assigned).

Work Schedule: Monday-Friday, 8 hour shift between the hours of 6 AM-5 PM (TBD by Supervisor)

Telework: Available

Virtual: Virtual may be offered to a highly qualified and experienced selectee.

Position Description/PD#: Lead Program Specialist/PD: 04544A

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not required

Travel Required

Occasional travel - You may be expected to travel ocassionaly for this position.

Supervisory status


Promotion Potential

  • Job family (Series)
    0301 Miscellaneous Administration And Program

  • Requirements

HelpRequirements Conditions of Employment

  • You must be a U.S. Citizen to apply for this job

  • Designated and/or random drug testing may be required

  • Selective Service Registration is required for males born after 12/31/1959

  • You may be required to serve a probationary period

  • Subject to background/security investigation

  • Selected applicants will be required to complete an online onboarding process


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/22/2018.

Time-In-Grade Requirement (GS-12): Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

You may qualify based on your experience as described below:'

Specialized Experience (GS-12): You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization.

Specialized Experience includes (but are not limited to):

  1. Conducts and/or leads groups of program specialists engaged in special project studies
  2. Provides continuity and consistency of immediate, day-to-day work direction and effort through work output and/or effective coordination and control of well-planned and organized analytical methods and techniques
  3. Ensures the timely accomplishment of individual and/or team projects which are complete and address all relevant concerns
  4. Leads, oversees, and performs project management duties that includes project scheduling, developing and administering risk management plans, supporting execution of communication plans, supporting training delivery, and creating/supporting project documentation
  5. Leads a team that provides program support that includes serving as a Contracting Officer's Representative (COR) and providing support, assistance, and program/project management skills to project managers within the organization
  6. Responds to telephonic and written inquiries via an 800-line, email, and formal letters
  7. Assigns, distributes, and balances the workload among a team of project specialists

You will be rated on the following Competencies for this position:

  • Administration and Management

  • Leadership

  • Project Management

  • Quality Management

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements:
No special physical exertion is required. The work is primarily performed while sitting though some work may require periods of standing. The regular and recurring work involves sitting at a desk, conferences, meetings, etc., and occasional visits to sites. Occasionally incumbent is required to carry light objects, such as files, mail, supplies and papers.


There is no educational substitution at this grade level.

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Lead Program Specialist

Expired Job

Department Of Veterans Affairs